Grocery Supervisor – 2IC /Duty Manager

Foodstuffs North Island; Hamilton; On-site; NZD 55,000 - 65,000; Full time

Job summary

Foodstuffs North Island is seeking a Grocery Supervisor – 2IC / Duty Manager to lead our evening grocery operations and support the store team in delivering exceptional service.

You will resolve customer queries, guide staff, and oversee stock, merchandising, and training to maintain a fast‑paced, high‑standard department. Applicants should have previous supermarket experience and be eligible to work in New Zealand, with leadership abilities to thrive in a hands‑on role.

Qualifications

• Previous supermarket experience.
• Proven leadership skills and a collaborative mindset.
• SAP experience is a bonus.
• LCQ and Manager’s Certificate desirable.
• Flexibility to work evenings and weekends.
• Must have current eligibility to work in New Zealand.

Responsibilities

• Support the Grocery Manager with daily operations and team coordination.
• Lead and motivate a small team to deliver top‑notch service.
• Handle customer inquiries and ensure a positive shopping experience.
• Oversee stock levels, merchandising, and staff training.
• Maintain a clean, organized, and well‑stocked department.

Skills

Leadership

Customer service

Team coordination

Evening/weekend availability

Education

LCQ

Manager’s Certificate

Tools

SAP

Job description

Grocery Supervisor – 2IC /Duty Manager-Opportunity at NW Glenview

Are you a natural leader with a passion for retail and customer service? NW Glenview is on the lookout for a driven and hands‑on Grocery Supervisor to support our evening operations and help lead our grocery team to success.

About the Role

In this you’ll play a key role in ensuring the smooth running of the grocery department during evening shifts. You’ll be the go‑to person when managers are off duty—resolving customer queries, guiding staff, and keeping the store humming.

This is a fast‑paced, physical hands on role suited to someone who leads by example, sets high standards, and thrives on responsibility.

Key Responsibilities

• Support the Grocery Manager with daily operations and team coordination
• Lead and motivate a small team to deliver top‑notch service
• Handle customer inquiries and ensure a positive shopping experience
• Oversee stock levels, merchandising, and staff training
• Maintain a clean, organized, and well‑stocked department

Grocery Supervisor – 2IC /Duty Manager-Opportunity at NW Glenview

Are you a natural leader with a passion for retail and customer service? NW Glenview is on the lookout for a driven and hands‑on Grocery Supervisor to support our evening operations and help lead our grocery team to success.

About the Role

In this you’ll play a key role in ensuring the smooth running of the grocery department during evening shifts. You’ll be the go‑to person when managers are off duty—resolving customer queries, guiding staff, and keeping the store humming.

This is a fast‑paced, physical hands on role suited to someone who leads by example, sets high standards, and thrives on responsibility.

Key Responsibilities

• Support the Grocery Manager with daily operations and team coordination
• Lead and motivate a small team to deliver top‑notch service
• Handle customer inquiries and ensure a positive shopping experience
• Oversee stock levels, merchandising, and staff training
• Maintain a clean, organized, and well‑stocked department

What We’re Looking For

• Previous supermarket experience
• Proven leadership skills and a collaborative mindset
• SAP experience is a bonus
• LCQ and Manager’s Certificate desirable
• Flexibility to work evenings and weekends
• Must have current eligibility to work in New Zealand

Why Join Us?

• Be part of a proudly 100% NZ-owned business
• Work in a supportive, forward‑thinking team culture
• Enjoy opportunities for growth and development
• Make a real impact in a dynamic retail environment

Please note: Only shortlisted candidates will be contacted.