General Manager - Operations (Auckland)

Lineage Logistics; Manurewa; On-site; NZD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive remuneration

Ongoing training and careerdevelopment

A collaborative and values-driven cult

Opportunities to develop your career清

The opportunity to make a genuine impa

Job summary

Lineage New Zealand is seeking a General Manager - Operations to lead the Auckland operation, including the flagship Wiri facility and oversight of the Kerepehi site. You will be highly visible, hands-on on the warehouse floor and in strategic reviews, shaping the culture, safety and performance.

Reporting to the Regional Director Operations - New Zealand, you will manage about 45 employees, drive safety, service, customer satisfaction, and financial performance while partnering with customers

Qualifications

• Proven success leading complex operational environments.
• Strong experience leading medium-to-large workforces through frontline leaders.
• Commercial and financial acumen with P&L responsibility.

Responsibilities

• Lead overall leadership, performance and culture of Auckland operations.
• Drive safety, service, customer satisfaction, people capability and commercial outcomes.
• Develop relationships with customers and key stakeholders to support growth.
• Oversee budget, forecasting and inventory integrity while driving continuous improvement.

Skills

Leadership

Safety leadership

People management

Customer relationship management

Commercial acumen

P&L responsibility

Change leadership

Job description

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 2,500 team members.Position DetailsGeneral Manager - Operations (Auckland)Lead. Inspire. Deliver.Ready for a role where your leadership impact will be measured not just by operational results, but by the culture you foster and team you develop?We're seeking an exceptional operational leader to take the helm of our Auckland operation, comprising our flagship Wiri facility and supporting oversight of our Kerepehi site.This is not simply a site leadership role.It is an opportunity to lead a strategically important operation, strengthen capability, elevate performance and help shape the next chapter of Lineage New Zealand.For the right leader, this role offers genuine long-term career growth within a global organisation, including the opportunity to progress into broader operational leadership responsibilities as your impact grows.Why This Role MattersOur Auckland operation has strong foundations, a committed team and significant opportunity ahead.We're looking for a leader who can:Create an environment where safety is visible, genuine and never compromisedBuild trust through consistency, accountability and clear communicationDevelop leadership capability throughout the operationElevate performance through engagement rather than command and controlInspire teams to achieve higher standards while bringing people on the journeyThis role will suit a leader who understands that sustainable operational success starts with people.You will be highly visible, approachable and authentic, equally comfortable spending time on the warehouse floor as you are reviewing financial performance, engaging customers or contributing to strategic business discussions.The OpportunityReporting to the Regional Director Operations - New Zealand, you will be responsible for the overall leadership, performance and culture of our Auckland operations.Leading a team of approximately 45 employees, you'll drive excellence across safety, service, customer satisfaction, people capability and commercial outcomes.Key areas of focus include:Leadership & CultureChampion a safety-first culture where every team member goes home safely every dayBuild an engaged, accountable and high-performing workforceCoach, mentor and develop leaders at all levelsFoster a culture built on trust, ownership and continuous improvementCreate clarity around expectations, standards and performanceOperational ExcellenceDrive productivity, efficiency and service performanceEnsure inventory integrity and operational accuracyLead continuous improvement initiatives that enhance customer outcomes and business performanceMaintain strong compliance and operational governance standardsDeliver outstanding customer service across all operationsCommercial & Strategic LeadershipOwn site financial performance including budget, cost management and forecastingDevelop strong relationships with customers and key stakeholdersIdentify commercial opportunities to strengthen business performanceContribute to broader New Zealand operational priorities and strategic initiativesSupport future growth and capability-building across the regionAbout YouWe're far more interested in your leadership capability than your industry background alone.You may come from:LogisticsSupply ChainFMCGFood ManufacturingWarehousing & DistributionTransportIndustrial OperationsLarge-scale ManufacturingWhat matters most is your ability to lead people and create high-performing operational cultures.You'll bring:Proven success leading complex operational environmentsA genuine passion for safety leadershipStrong experience leading medium-to-large workforces through frontline leadersDemonstrated ability to improve engagement, capability and performanceCommercial and financial acumen with P&L responsibilityExperience managing customers and key stakeholder relationshipsA track record of delivering operational improvement through peopleThe credibility, resilience and emotional intelligence to lead through changeMost importantly, you'll be a leader people choose to follow.You'll build trust quickly, communicate clearly, hold people accountable respectfully and create an environment where people can perform at their best.What We OfferAt Lineage, we believe our people are fundamental to our success. We are committed to creating an inclusive and supportive workplace where people are treated fairly, encouraged to develop and recognised for their contribution.As part of Lineage, you will have access to:Ongoing training and career development opportunitiesCompetitive remunerationA collaborative and values-driven cultureOpportunities to develop your career within a global organisationThe opportunity to make a genuine impact across our people, customers and operationsOur six core values guide how we work every day:Safe | Trust | Respect | Innovation | Bold | Servant LeadershipEvery role at Lineage contributes to keeping the world's food supply moving, and every person has the opportunity to make a difference.Ready to Lead?If you are an experienced operational leader who is commercially minded, passionate about people and ready to lead a high-performing operation, we'd love to hear from you.All offers of employment are subject to satisfactory reference checks and a pre-employment medical, including drug and alcohol testing. Lineage is committed to maintaining a drug- and alcohol-free workplace.Why Lineage?Lineage is more than just a cold storage logistics business. We're focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.BenefitsLineage provides a safe, stable and reliable work environment and offers;Competitive payRetail discounts as some of New Zealand's largest retailers (via the Boost Scheme)8 hours of paid volunteer time to contribute in the communityAn employee assistance programmeOrganic