General/Filing Administrator - CSA 0.4 FTE

North Island - Gisborne Gisborne; Gisborne; On-site; NZD 20,000 - 26,000; Part time

Job summary

Based at Gisborne Hospital, the General/Filing Administrator supports the CSA team with reception, filing, referral entry, waitlist management and appointment bookings.

Ideal candidates will have at least one year hospital administration experience, knowledge of ACC contracts, and proficiency in Windows applications (Outlook, Word, Excel).

Qualifications

• Minimum of one year experience in a hospital based administration role.
• Knowledge of ACC health contracts.
• Proficiency in Windows-based applications (Outlook, Word, Excel).
• Experience with hospital systems is desirable.
• Strong written and oral communication skills.
• Ability to work in a multi-disciplinary team.
• Excellent organisational skills and attention to detail.
• Good time management and ability to prioritise tasks.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Reception duties and general administration tasks.
• Referral entry and waitlist management.
• Scheduling appointments and bookings.
• Filing and ACC contract knowledge.
• Support for other CSA team functions as required.

Skills

Administrative skills

Customer service

Interpersonal skills

Time management

Attention to detail

Teamwork

Multitasking

Tools

MS Outlook

MS Word

MS Excel

Hospital systems

Job description

General/Filing Administrator - CSA 0.4 FTE

• Gisborne Hospital Community Health Services Administration
• Rostered Hours
• Permanent 0.4FTE (32 hours per fortnight)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Community Health Services Administration (CSA) is a collaborative administrative team that supports our Allied Health and District Nursing teams across, inpatient, outpatient, and community settings.

Based in the main campus of Gisborne Hospital, we are the first point of entry for referrals, waitlist management, appointment bookings, consumables coordination, and funding management. We have equity and quality at the forefront of everything we do so we are constantly striving to do better not just for our patients but for ourselves and our organisation.

We are looking for an administrator to join our wider CSA team who will support all functions of our service in a part-time role. Duties could include reception, referral entry, appointment making, filing, ACC claim identification and general administration tasks.

The key responsibilities of this role include referral management, waitlist management, scheduling appointments, ACC contract knowledge, and reception duties.

For more information on living and working in Gisborne click here

More information about our Region see here

About you

Do you have excellent administration, customer service and interpersonal skills with the motivation to excel in all things you do?

Do you thrive in a busy, demanding environment while continuing to find opportunities to grow? This could be the perfect job for you!

The ideal applicant should possess

• Minimum of one year experience in a hospital based administration role
• Knowledge of ACC health contracts
• Proven knowledge of all Windows based applications (MS Outlook, Word, Excel)
• Knowledge of hospital based systems
• Excellent oral and written communication skills
• Ability to work within a multi-disciplinary team
• Proven organisational skills and attention to detail
• Excellent time management skills, including the ability to prioritise appropriately
• Ability to work effectively under pressure and meet deadlines
• A positive attitude to go the extra mile to assist others

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Job details

Job Reference:

Job Reference: HAU02825

Location:

North Island - Gisborne - Gisborne

Job type:

Expertise:

Non-clinical - Administration - Administration