General/Filing Administrator - CSA 0.4 FTE

New Zealand Government; Gisborne; On-site; NZD 42,000 - 58,000; Part time

Job summary

Health New Zealand | Te Whatu Ora Gisborne Hospital Community Health Services Administration is seeking a part-time Administrator to join the CSA team. The role covers reception, referral entry, appointment scheduling and general administration across inpatient, outpatient and community settings.

You will manage referrals and waitlists, support ACC contracts, use Windows apps, and work within a busy multi-disciplinary team, applying strong organisational and communication skills to meet

Qualifications

• Minimum of one year experience in a hospital based administration role
• Knowledge of ACC health contracts
• Proven knowledge of all Windows based applications (MS Outlook, Word, Excel)
• Knowledge of hospital based systems
• Excellent oral and written communication skills
• Ability to work within a multi-disciplinary team
• Proven organisational skills and attention to detail
• Excellent time management skills, including the ability to prioritise appropriately
• Ability to work effectively under pressure and meet deadlines
• A positive attitude to go the extra mile to assist others

Responsibilities

• Referral management
• Waitlist management
• Scheduling appointments
• ACC contract knowledge
• Reception duties
• General administration tasks

Skills

ACC contracts

Windows applications

Hospital administration

Communication skills

Team collaboration

Organization

Time management

Prioritisation

Working under pressure

Reception duties

Tools

MS Outlook

MS Word

MS Excel

Job description

Gisborne Hospital Community Health Services Administration

Rostered HoursPermanent 0.4FTE (32 hours per fortnight)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Community Health Services Administration (CSA) is a collaborative administrative team that supports our Allied Health and District Nursing teams across, inpatient, outpatient, and community settings.

Position Description

Administrator

About the Team/Service/Location

We are looking for an administrator to join our wider CSA team who will support all functions of our service in a part-time role. Duties could include reception, referral entry, appointment making, filing, ACC claim identification and general administration tasks.

The key responsibilities of this role include referral management, waitlist management, scheduling appointments, ACC contract knowledge, and reception duties.

About you

Do you have excellent administration, customer service and interpersonal skills with the motivation to excel in all things you do? Do you thrive in a busy, demanding environment while continuing to find opportunities to grow? This could be the perfect job for you!

The ideal applicant should possess

• Minimum of one year experience in a hospital based administration role
• Knowledge of ACC health contracts
• Proven knowledge of all Windows based applications (MS Outlook, Word, Excel)
• Knowledge of hospital based systems
• Excellent oral and written communication skills
• Ability to work within a multi-disciplinary team
• Proven organisational skills and attention to detail
• Excellent time management skills, including the ability to prioritise appropriately
• Ability to work effectively under pressure and meet deadlines
• A positive attitude to go the extra mile to assist others

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.