Fundraising & Database Coordinator

Te Omanga Hospice; Upper Hutt; On-site; NZD 60,000 - 75,000; Full time

Job summary

Te Omanga Hospice is seeking a motivated Fundraising & Database Coordinator to manage our fundraising database, support donor relationships, and assist with communications and events. You will ensure data accuracy, integrity, and reporting excellence to help sustain specialist palliative care for the Hutt Valley community.

You will coordinate fundraising programmes, process donations, and collaborate with Finance, Marketing, and Hospice teams, while staying compliant with data privacy and

Qualifications

• Proven experience in database administration, data management, or fundraising administration.
• Strong analytical skills with the ability to interpret data and produce meaningful reports.
• Excellent organisation, time management, and prioritisation skills.
• Strong attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills.
• Confidence using Microsoft Office Suite and databases/CRM systems.
• Ability to build positive relationships with donors, volunteers, and colleagues.
• Proactive, flexible, and solutions-focused approach.
• Current full New Zealand Driver Licence.

Responsibilities

• Act as the primary administrator of the fundraising database
• Maintain high standards of data integrity, accuracy, and privacy compliance
• Produce reports and analyse fundraising data to identify trends and opportunities
• Support donor acquisition, direct mail campaigns, events, and fundraising activities through effective data management
• Process donations accurately and promptly, including online donations, direct mail income, event proceeds, gifts in kind, and memorial donations
• Work collaboratively with Finance, Marketing, and wider Hospice teams to ensure accurate reporting and data management
• Be a friendly and professional first point of contact for donor enquiries
• Coordinate the administration of fundraising programmes
• Prepare donor acknowledgements, and reports
• Provide general administrative and event support across the Fundraising Team
• Contribute to a collaborative, supportive team environment
• Support Te Omanga Hospice's commitment to health, safety, and wellbeing
• Help manage data and relationships to support community fundraising goals
• Assist with communications and events to engage donors and volunteers

Skills

Database administration

Data management

Fundraising administration

Analytical skills

Organisation

Time management

Attention to detail

Communication

MS Office

CRM systems

Donor relationships

Proactive, solutions-focused

Driver Licence

Tools

Microsoft Office Suite

CRM systems

Job description

Te Omanga Hospice is a charitable trust that provides specialist palliative care to patients and their whānau in the Hutt Valley living with a life-limiting or terminal illness. Our vision is that everyone with palliative needs in our community receives equitable, responsive, and proactive care. We hold our values close to our heart, with respect, partnership, compassion and learning at the core of everything we do.

We celebrate different perspectives and are committed to creating an equal and inclusive workplace. The community we support is diverse, and it is important to us that diversity is reflected in the team here at Te Omanga.

Are you a highly organised administrator with a passion for data, donor engagement, and making a meaningful difference in your community?

Te Omanga Hospice is looking for a motivated and detail-oriented Fundraising & Database Coordinator to join our dedicated Fundraising Team. This is a varied and rewarding role where you’ll be responsible for managing our fundraising database, supporting donor relationships, assisting with communications and events, and helping ensure we can continue providing specialist palliative care services to our Hutt Valley community.

About the Role

As our Fundraising & Database Coordinator, you will be the primary administrator of our fundraising database, ensuring data accuracy, integrity, and reporting excellence. You’ll play a key role in helping the team make informed fundraising decisions.

This role also supports donor care initiatives, regular giving programmes, fundraising events, bequests, and a range of fundraising activities across the organisation.

Key Responsibilities

• Act as the primary administrator of the fundraising database
• Maintain high standards of data integrity, accuracy, and privacy compliance
• Produce reports and analyse fundraising data to identify trends and opportunities
• Support donor acquisition, direct mail campaigns, events, and fundraising activities through effective data management
• Process donations accurately and promptly, including online donations, direct mail income, event proceeds, gifts in kind, and memorial donations
• Work collaboratively with Finance, Marketing, and wider Hospice teams to ensure accurate reporting and data management

Donor Care & Regular Giving

• Be a friendly and professional first point of contact for donor enquiries
• Coordinate the administration of fundraising programmes
• Prepare donor acknowledgements, and reports

Team & Organisational Support

• Provide general administrative and event support across the Fundraising Team
• Contribute to a collaborative, supportive team environment
• Support Te Omanga Hospice's commitment to health, safety, and wellbeing

About You

We’re looking for someone who combines strong administration and database skills with excellent relationship-building abilities and a genuine commitment to supporting the community.

You’ll bring:

• Proven experience in database administration, data management, or fundraising administration
• Strong analytical skills with the ability to interpret data and produce meaningful reports
• Excellent organisation, time management, and prioritisation skills
• Strong attention to detail and commitment to accuracy
• Excellent written and verbal communication skills
• Confidence using Microsoft Office Suite and databases/CRM systems
• The ability to build positive relationships with donors, volunteers, and colleagues
• A proactive, flexible, and solutions-focused approach
• A current full New Zealand Driver Licence

Experience within the not-for-profit, fundraising, charity, or community sector would be advantageous but is not essential. Please note that occasional evening and weekend work may be required to support fundraising events and activities.

If you’re looking for a role where your administration, data, and relationship management skills can help make a lasting impact, we’d love to hear from you.

Applications close on Friday 18 September at 12 noon.