Fulfilment Operations Leader — People & Safety

Noel Leeming; Dunedin; On-site; NZD 90,000 - 115,000; Full time

Job summary

The Warehouse Group in Dunedin is seeking an Assistant Area Delivery Manager to drive safe, compliant fulfilment operations and support a high‑performing team. You will coordinate fulfilment leaders, manage workloads, and partner with stores, 3PLs, and internal teams to meet service levels and stock targets.

You’ll lead hands‑on operational improvements, focus on safety culture, and use data to identify efficiencies while ensuring customer outcomes align with brand standards.

Qualifications

• Experience leading or supervising teams in logistics or fulfilment.
• Strong understanding of health and safety requirements and compliance.
• Ability to collaborate with a wide range of stakeholders and use data to drive outcomes.

Responsibilities

• Support the Area Delivery Manager in achieving DC operational performance targets.
• Deliver service level agreements, KPIs, and stock control targets.
• Line manage and develop fulfilment leaders and team members.
• Ensure safety compliance and investigations with corrective actions.
• Collaborate with Stores, 3PLs, and internal teams to align operations.

Skills

Leadership

Operations management

Health & safety

Data-driven decisions

Stakeholder management

Tools

MS Excel

Data dashboards

Job description

The Warehouse Group in Dunedin is seeking an Assistant Area Delivery Manager to drive safe, compliant fulfilment operations and support a high‑performing team. You will coordinate fulfilment leaders, manage workloads, and partner with stores, 3PLs, and internal teams to meet service levels and stock targets.

You’ll lead hands‑on operational improvements, focus on safety culture, and use data to identify efficiencies while ensuring customer outcomes align with brand standards.