Assistant Delivery Manager at Noel Leeming

Noel Leeming; Dunedin; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts across brands

Birthday leave

Long service leave

Parental leave (26 weeks)

Jury service

Lifestyle leave

Supportive team environment

Job summary

Noel Leeming in Dunedin is seeking an Assistant Delivery Manager to support safe, efficient fulfilment operations on site. This full-time role offers hands-on leadership, performance coaching, and opportunities to drive improvements across the distribution network.

You will lead a small team, partner with stores, DCs, and third-party logistics, and help protect people, processes, and customer outcomes while delivering service levels and cost efficiencies.

Qualifications

• Experience in logistics, supply chain, distribution or fulfilment operations.
• Proven capability to lead teams in a fast-paced setting.
• Strong understanding of health and safety requirements and compliance.
• Ability to collaborate with internal and external stakeholders.
• Data-driven mindset for continuous improvement.

Responsibilities

• Support the Area Delivery Manager in achieving DC operational targets.
• Line manage and coach a team of fulfilment leaders and staff.
• Ensure service levels, stock control, and documentation accuracy.
• Promote safety culture and ensure regulatory compliance.
• Collaborate with store, DC, and 3PL partners to optimise operations.

Skills

Logistics operations

Team leadership

Health and safety compliance

Stakeholder collaboration

Continuous improvement mindset

Job description

Apply for Assistant Delivery Manager at Noel Leeming in Dunedin, S, NZ.

This Full time on site position offers great opportunities for career growth.

Company Description

Kia ora, Tālofa lava, Mālō e lelei. Do you thrive in a fast-paced environment where no two days are the same? Are you a natural organiser who enjoys leading people, solving problems and keeping operations running smoothly? The Warehouse Group (TWG) has become a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand. We are the largest general merchandise retailer in NZ across The Warehouse, Warehouse Stationery & Noel Leeming. We are at an exciting point in our journey where our focus is on becoming brand-centric, aiming to deliver an unparalleled experience for our customers. Agility and collaboration are cornerstones of our work culture, empowering us to adapt swiftly and work seamlessly together. By being brand-led and retail-focused, we are intentional about placing the right people in the right roles, allowing us to perform work that truly makes a difference.

Job Description

The Assistant Area Delivery Manager supports the Area Delivery Manager in delivering safe, compliant, and high-performing fulfilment operations. This role plays a critical part in coordinating fulfilment teams, ensuring service excellence across The Warehouse Group brands, and supporting the ongoing commercial viability of the business. With direct leadership responsibility for a small team, this role is ideal for a developing operational leader who enjoys being hands-on, thrives in a fast-paced environment, and is passionate about people leadership, safety, and continuous improvement.

Key Responsibilities

• Operational Support & Performance

  support the Area Delivery Manager in achieving DC operational performance targets

  Deliver service level agreements, customer and store service KPIs, and stock control targets

  Ensure customer and fulfilment records are accurately maintained

  Ensure the movement and storage of goods is completed effectively and efficiently

• People Leadership

  Line manage, coach, and develop a team of fulfilment leaders and team members

  Support workforce planning, recruitment, scheduling, and training to meet safety and operational requirements

  Build a high-performance culture aligned to company policies and values

• Safety & Compliance

  Ensure all operations comply with health and safety regulations and company policies

  Promote a proactive safety culture through training, engagement, and regular audits

  Investigate incidents, implement corrective actions, and contribute to a safe working environment

• Stakeholder Collaboration

  Work closely with Store Managers, DC Managers, Merchandising, and Category Buying teams to align operations with business objectives

  Partner with the Safety Partner and HRBP on people, wellbeing, and compliance matters

  Collaborate with NLG Accounts Payable, Fleet, and Facilities & Maintenance teams to support seamless operations

  Build strong working relationships with 3PL logistics partners and suppliers to ensure service quality and reliability

• Continuous Improvement

  Support and lead continuous improvement initiatives across operations and ways of working

  Identify opportunities to improve efficiency, reduce cost, and enhance customer outcomes

  Use data and insights to support informed decision-making and operational improvements

Qualifications

• Experience in logistics, supply chain, distribution, or fulfilment operations
• Proven experience leading or supervising teams in an operational environment
• Strong understanding of health and safety requirements and compliance
• Ability to collaborate effectively with a wide range of internal and external stakeholders
• A continuous improvement mindset with the ability to use data to drive outcomes

Additional Information

What can The Warehouse Group offer you?

• Career growth and development opportunities within one of New Zealand's largest retail groups
• Staff discounts across all our brands
• Take your birthday off on us!
• Long Service Leave
• 26 weeks fully paid parental leave, or 10 days additional leave to support your partner
• Fully paid Jury Service
• Lifestyle Leave so you can spend more time doing the things you love
• A supportive, collaborative team environment where your contribution makes a real difference

If you're passionate about operational excellence, enjoy leading people and take pride in delivering outstanding customer outcomes, we'd love to hear from you.