Frontline Customer Service & Admin Assistant

Islington Group; Invercargill City; On-site; NZD 42,000 - 65,000; Full time

Benefits offered by this job

Bonus package

Wellbeing events

Free doctor visits

Team culture

Career growth

Job summary

Islington Group – Invercargill, South Island, is seeking a Customer Service and Administration Assistant to join Fentec and help ensure customers receive excellent service.

Reporting to the Office Manager, you will handle front-line inquiries, process orders and invoices, and support account managers with quotes and travel bookings. A friendly team with a focus on service and growth awaits.

Qualifications

• Experience in customer service and general administration desirable.
• Strong communication skills and attention to detail.
• Ability to manage inquiries via phone, email, and website.

Responsibilities

• Provide frontline customer service by phone, email, and website inquiries.
• Process sales orders, invoices, and returns in a timely manner.
• Support Account Managers with quotes, data entry, and travel bookings.
• Ensure follow-up on inquiries and meet customer needs.

Job description

Islington Group – Invercargill, South Island, is seeking a Customer Service and Administration Assistant to join Fentec and help ensure customers receive excellent service.

Reporting to the Office Manager, you will handle front-line inquiries, process orders and invoices, and support account managers with quotes and travel bookings. A friendly team with a focus on service and growth awaits.