Front of House & Facilities Coordinator — Welcoming

Southern Cross Medical Care Society; Auckland; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Wellbeing leave

Health insurance

Life insurance

Parental leave

Wellbeing programme

Volunteer day

Work‑life balance

Job summary

Southern Cross Health Insurance is seeking a Front-of-House and Facilities Coordinator in Auckland. The role focuses on delivering warm reception, supporting daily workplace operations, and coordinating events to enhance the employee experience.

You will manage access, security processes, and strive to improve workplace services while maintaining confidentiality and professionalism in a fast-paced environment.

Qualifications

• 2+ years of experience in a corporate reception, workplace services, facilities, hospitality or customer service environment.
• Strong communication and relationship-building skills with stakeholders.
• Excellent written communication and ability to work independently.

Responsibilities

• Deliver front-of-house and reception services; welcome visitors professionally.
• Coordinate workplace operations including ServiceNow tickets, mail, couriers, supplies, and maintenance requests.
• Support workplace events and employee engagement initiatives; coordinate meeting rooms.

Skills

Customer service

Reception experience

Facilities

Microsoft 365

Time management

Tools

ServiceNow

Job description

Southern Cross Health Insurance is seeking a Front-of-House and Facilities Coordinator in Auckland. The role focuses on delivering warm reception, supporting daily workplace operations, and coordinating events to enhance the employee experience.

You will manage access, security processes, and strive to improve workplace services while maintaining confidentiality and professionalism in a fast-paced environment.