Food & Beverage Attendant

Accorhotel; Wellington; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Accor Academy

Staff meals

Heartist Benefits

Parental Leave

Staff celebrations

Refer-a-friend bonus

Uniform provided

Employee Assistance Program

Job summary

Mövenpick Wellington is seeking a friendly Food & Beverage Attendant to deliver memorable dining experiences across breakfast, lunch and dinner service. You will greet guests, take orders, serve and clear tables, handle queries with care, and work closely with the F&B team to keep service flowing.

You should be comfortable with coffee machines or bar duties, able to stand for long hours, and happy to rotate a 7-day roster starting early mornings.

Qualifications

• Friendly and professional attitude with a passion for hospitality.
• Excellent communication and time management skills.

Responsibilities

• Greet guests warmly and professionally as they arrive.
• Take food and beverage orders accurately and efficiently.
• Delivering food and drinks to tables in a timely manner.
• Clear tables, reset dining area and maintain cleanliness.
• Handle guest queries, requests, and complaints with care.
• Process payments using POS systems and handle cash/card transactions.
• Restock supplies and ensure stations are stocked and tidy.
• Follow hygiene, safety and food handling procedures at all times.
• Support colleagues and work collaboratively as part of a team.
• ,
• Set up and pack down service areas as required.
• Communicate dietary needs or guest concerns to kitchen team.
• Complete daily cleaning and closing checklists.

Skills

Guest service

POS transactions

Teamwork

Time management

Food safety

Communication

Physical stamina

Tools

POS systems

Job description

As a Food & Beverage attendant, you will have the perfect opportunity to touch the hearts of our guests by making their dining occasions truly unforgettable. With a combination of breakfast, lunch and dinner service, this role has plenty of variety.

You’ll work alongside the Food and Beverage Team to ensure seamless guest experiences. Your role includes the following tasks:

• Greeting guests warmly and professionally as they arrive
• Taking food and beverage orders accurately and efficiently
• Delivering food and drinks to tables in a timely manner
• Clearing tables, resetting and maintaining a clean dining area
• Handling guest queries, requests, and complaints with care
• Processing payments using POS systems and handling cash/card transactions
• Restocking supplies and ensuring stations are stocked and tidy
• Following hygiene, safety, and food handling procedures at all times
• Supporting colleagues and working collaboratively as part of a team
• Setting up and packing down service areas as required
• Communicating any dietary needs or guest concerns to kitchen team
• Completing daily cleaning and closing checklists

Flexibility is crucial for this role, as you will be rostered across a 7-day rotating schedule, with shifts starting as early as 6:00am and finishing late at night.

Previous experience in food and beverage, bar, barista or hotel service roles is preferred but not essential

A friendly and professional attitude with a passion for hospitality and delivering great guest experiences

Comfortable operating coffee machines or working behind a bar (training can be provided)

A team player who can adapt to a fast paced and dynamic environment

Strong communication and time management skills

Physically able to be on your feet for extended periods and lift/carry light trays or equipment

Flexibility to work a rotating 7 day roster with shifts that may start as early as 6am or finish late at night

Understanding of basic food safety and hygiene practices

NZ citizenship, permanent residency, or a current and valid work visa/permit. (immigration visa support or sponsorship is not available with this role)

At Movenpick Wellington, we’re all about helping you grow your career and have a great time doing it! We love celebrating our team’s wins and offer a bunch of great perks to support you along the way, including:

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Daily staff meals are on us while you’re on duty.
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor’s Parental Leave Scheme: Supporting you in all stages of life.
• Join in on staff celebrations and get recognised for your tenure.
• Accor's refer-a-friend bonus
• Uniform provided & laundered
• Access to our Employee Assistance Program

Join us at Movenpick Wellington, where your career journey is as exciting as the destination!

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS