Flexible-Work Reverse Mortgage Consultant

C200 Heartland Bank Limited; Auckland; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Employee banking benefits

Excellent insurance package

Flexible working options

Job summary

Heartland Bank Limited in New Zealand is seeking a Reverse Mortgage Consultant to help customers achieve greater financial comfort and independence in retirement. You will provide exceptional support to existing and prospective customers, guiding them through enquiries with professionalism, empathy and care.

Working with the New Business team, you will manage reverse mortgage applications and customer accounts, complete administrative tasks accurately, and ensure a seamless customer journey.

Responsibilities

• Guide customers through reverse mortgage enquiries with professionalism, empathy and care.
• Complete administrative and processing tasks accurately, efficiently and compliantly.
• Build strong customer relationships while upholding Heartland’s values across phone and email channels.

Job description

Heartland Bank Limited in New Zealand is seeking a Reverse Mortgage Consultant to help customers achieve greater financial comfort and independence in retirement. You will provide exceptional support to existing and prospective customers, guiding them through enquiries with professionalism, empathy and care.

Working with the New Business team, you will manage reverse mortgage applications and customer accounts, complete administrative tasks accurately, and ensure a seamless customer journey.