Flexible Shipping Sales Support Specialist

American President Lines; Auckland; On-site; NZD 65,000 - 80,000; Full time

Benefits offered by this job

Study leave and study reimbursement

Flexible working options

Life Insurance benefits along with…

Employee Wellbeing Support – TELUS/健康等

Volunteer initiatives

Access to learning resources

Career development opportunities

Job summary

CMA CGM Group in Auckland, New Zealand, is seeking a Sales Support Coordinator to assist pricing, quotations, and contract documentation, while supporting the sales team and promoting our digital platforms.

The role requires strong communication, pricing accuracy, and collaboration with internal teams to ensure smooth bookings and service excellence. Permanent, full-time role based in Auckland with comprehensive benefits.

Qualifications

• Experience in sales support, customer service, or the shipping, logistics, or supply chain industry.
• Strong communication and relationship-building skills with a customer-focused approach.
• Excellent organisational skills with the ability to manage multiple priorities and meet deadlines.
• High attention to detail and strong analytical skills when managing pricing, quotations, and contracts.
• Proficiency in Microsoft Office and the ability to quickly learn internal systems and digital platforms.

Responsibilities

• Prepare accurate pricing, quotations, and contract documentation across all trades in a timely manner.
• Support the sales team by managing customer enquiries, following up on quotations, and assisting with tender submissions.
• Promote CMA CGM Group's digital platforms and value-added services to customers.
• Liaise with internal teams to resolve customer, booking, pricing, and operational issues.
• Maintain accurate pricing, contract, and system data to ensure compliance, billing accuracy, and service excellence.

Skills

Sales support

Customer service

Shipping & logistics

Pricing & quotations

Microsoft Office

Job description

CMA CGM Group in Auckland, New Zealand, is seeking a Sales Support Coordinator to assist pricing, quotations, and contract documentation, while supporting the sales team and promoting our digital platforms.

The role requires strong communication, pricing accuracy, and collaboration with internal teams to ensure smooth bookings and service excellence. Permanent, full-time role based in Auckland with comprehensive benefits.