First Line Manager - DC

Aotearoa New Zealand Association of Social Workers; Howick; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Free undercover parking

Onsite café

Job summary

Farmers Trading Company is seeking a First Line Manager to lead a distribution team at our National Distribution Centre in East Tamaki. You’ll drive daily operations, safety, and service performance, while coaching staff and supporting onboarding and training.

Ideal candidates will have 2+ years in warehousing or logistics, strong communication skills, and a proactive safety mindset. This role offers a competitive package and opportunities for growth within a fast-paced retail supply chain.

Qualifications

• At least 2 years’ experience in a similar role (warehouse, logistics, or stock control).
• Proven ability to lead teams in a fast-paced distribution or e-commerce environment.
• Strong communication skills and a passion for building positive team culture.
• A proactive approach to health, safety, and continuous improvement.
• Confidence working cross-functionally and making data-driven decisions.
• Intermediate Microsoft Office and general computer skills.

Responsibilities

• Plan daily operations and staffing to meet performance targets.
• Lead pre- and post-shift briefings and regular team meetings.
• Manage productivity, costs, and workflow (WIP) to achieve KPIs.
• Build strong working relationships across teams and departments.
• Ensure internal customer needs are met through efficient processes.
• Coach, mentor, and develop team members to reach their full potential.
• Support recruitment, onboarding, and training of new team members.
• Lead performance development planning (PDP) and drive team engagement.
• Oversee safe use of equipment and maintain high health & safety standards.
• Ensure process compliance, accurate reporting, and operational excellence.
• Participate in wider management activities, including stocktakes.

Skills

Team leadership

Communication

Safety compliance

Data-driven decisions

Cross-functional collaboration

MS Office

Tools

MS Office

Job description

Farmers Trading Company has an exciting opportunity for one highly motivated First Line Managers to join operations team, based at our National Distribution Centre in East Tamaki.

We’re looking for leaders who are passionate about people, performance, and creating a strong team culture in a fast-paced environment.

About the Role

As a First Line Manager, you will lead one of our operational teams, ensuring smooth day-to-day operations and delivering on performance, safety, and service expectations.

Key Responsibilities

• Plan daily operations and staffing to meet performance targets
• Lead pre- and post-shift briefings and regular team meetings
• Manage productivity, costs, and workflow (WIP) to achieve KPIs
• Build strong working relationships across teams and departments
• Ensure internal customer needs are met through efficient processes
• Coach, mentor, and develop team members to reach their full potential
• Support recruitment, onboarding, and training of new team members
• Lead performance development planning (PDP) and drive team engagement
• Oversee safe use of equipment and maintain high health & safety standards
• Ensure process compliance, accurate reporting, and operational excellence
• Participate in wider management activities, including stocktakes

What You’ll Bring

• At least 2 years’ experience in a similar role (warehouse, logistics, or stock control)
• Proven ability to lead teams in a fast-paced distribution or e-commerce environment
• Strong communication skills and a passion for building positive team culture
• A proactive approach to health, safety, and continuous improvement
• Confidence working cross-functionally and making data-driven decisions
• Intermediate Microsoft Office and general computer skills

What We Offer

As part of the James Pascoes Group team, you’ll enjoy:

• A competitive remuneration package and group-wide benefits
• Free undercover parking and access to an onsite café
• A supportive, fast-paced, and collaborative team environment
• Opportunities for personal and professional growth