First Line Manager - DC

Farmers Trading Company Ltd; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Free undercover parking

Onsite café

Career growth opportunities

Group-wide benefits

Job summary

Farmers Trading Company Ltd is seeking a highly motivated First Line Manager at our National Distribution Centre in East Tamaki to lead an operational team and drive performance, safety, and service standards in a fast-paced environment.

You will plan daily operations, coach staff, support recruitment and training, monitor KPIs, and collaborate across functions to deliver excellent internal customer service.

Qualifications

• 2+ years in a similar warehouse/logistics/stock control role.
• Proven ability to lead teams in fast-paced distribution or e-commerce environments.
• Strong communication skills and passion for building positive team culture.
• Proactive approach to health, safety and continuous improvement.
• Confidence working cross-functionally and making data-driven decisions.
• Intermediate Microsoft Office and general computer skills.

Responsibilities

• Plan daily operations and staffing to meet performance targets.
• Lead pre- and post-shift briefings and regular team meetings.
• Manage productivity, costs, and workflow (WIP) to achieve KPIs.
• Build strong working relationships across teams and departments.
• Ensure internal customer needs are met through efficient processes.
• Coach, mentor, and develop team members to reach their full potential.
• Support recruitment, onboarding, and training of new team members.
• Lead PDP and drive team engagement.
• Oversee safe use of equipment and maintain high health & safety standards.
• Ensure process compliance, accurate reporting, and operational excellence.
• Participate in wider management activities, including stocktakes.

Skills

People leadership

Team management

Communication

Health & safety

Data-driven decisions

MS Office

Tools

Microsoft Office

Job description

Farmers Trading Company has an exciting opportunity for one highly motivated First Line Managers to join operations team, based at our National Distribution Centre in East Tamaki.

We’re looking for leaders who are passionate about people, performance, and creating a strong team culture in a fast-paced environment.

About the Role

As a First Line Manager, you will lead one of our operational teams, ensuring smooth day-to-day operations and delivering on performance, safety, and service expectations.

Key Responsibilities

• Plan daily operations and staffing to meet performance targets
• Lead pre- and post-shift briefings and regular team meetings
• Manage productivity, costs, and workflow (WIP) to achieve KPIs
• Build strong working relationships across teams and departments
• Ensure internal customer needs are met through efficient processes
• Coach, mentor, and develop team members to reach their full potential
• Support recruitment, onboarding, and training of new team members
• Lead performance development planning (PDP) and drive team engagement
• Oversee safe use of equipment and maintain high health & safety standards
• Ensure process compliance, accurate reporting, and operational excellence
• Participate in wider management activities, including stocktakes

What You’ll Bring

• At least 2 years’ experience in a similar role (warehouse, logistics, or stock control)
• Proven ability to lead teams in a fast-paced distribution or e-commerce environment
• Strong communication skills and a passion for building positive team culture
• A proactive approach to health, safety, and continuous improvement
• Confidence working cross-functionally and making data-driven decisions
• Intermediate Microsoft Office and general computer skills

What We Offer

As part of the James Pascoes Group team, you’ll enjoy:

• A competitive remuneration package and group-wide benefits
• Free undercover parking and access to an onsite café
• A supportive, fast-paced, and collaborative team environment
• Opportunities for personal and professional growth

If you’re ready to take the next step in your leadership career and thrive in a dynamic Whitcoulls environment, we’d love to hear from you.