Field Technician

Joyn; Christchurch; Hybrid; NZD 60,000 - 75,000; Full time

Job summary

The IT Team in Christchurch is seeking a Field Technician to diagnose and resolve technical issues across client sites, including office, remote, and on-site deployments. You will support project delivery and build strong client relationships.

Work involves hands-on hardware builds, networking, desktop support, user administration, and server monitoring, with a collaborative, supportive team culture and opportunities for learning and growth.

Qualifications

• Strong hands-on experience supporting Microsoft services and solutions.
• Ability to diagnose and resolve issues on client sites.
• Confidence to meet and build relationships with a wide range of people.

Responsibilities

• Diagnose and resolve technical issues across client sites.
• Support project delivery work and build strong client relationships.
• Hands-on hardware builds and installations, networking, desktop support, user administration, server support and monitoring.

Skills

Microsoft services

Networking

Desktop support

Server monitoring

Client relationships

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The I.T. Team is a New Zealand owned and operated business delivering Managed IT, Cyber Security and Business Transformation Services. Operating nationally from offices in Christchurch, Dunedin and Auckland, we offer a broad range of solutions to make our clients’ lives easier and more productive.

We offer a flexible, positive and supportive work environment, and lots of opportunity for skills development and learning. Our business is growing and a desire to learn, develop new skills and grow with us is important.

About the Role

We are looking for Field Technician with strong technical skills to join our Christchurch team.

As a Field Technician, you will be working from the office, from home and on client sites to diagnose and resolve technical issues, support project delivery work and build strong relationships with our clients.

You can expect to be hands on with hardware builds and installations, networking, desktop support and user administration, server support and monitoring.

About You

Strong hands-on experience supporting Microsoft services and solutions is essential, as you’ll need to work confidently on client sites and be ready to start diagnosing and resolving issues.

We work with customers in many sectors, so the confidence to meet and build relationships with a wide range of people is also important.

A can‑do, positive attitude will underpin your success with The IT Team and you can expect your opinion to matter in our supportive, collaborative team.