Field Service Technician - Agricultural Machinery

Placements24; Queenstown; On-site; NZD 33,000 - 46,000; Full time

Benefits offered by this job

Company vehicle provided

Fuel card and mobile phone allowance

Health and wellness benefits

Paid time off and holidays

Training on latest machinery tech

Job summary

Placements24 is seeking a Field Service Technician to service farming communities around Queenstown, Eastern Cape. You will install, maintain, repair, and service sophisticated farm machinery, with focus on tractors, harvesters, and implements.

The role requires strong mechanical, hydraulic, and electrical aptitude, a hands-on problem-solver who can work independently on client farms, often in remote locations, and travel extensively.

Qualifications

• Minimum 3 years as a field service technician in agricultural machinery or heavy equipment.
• Strong mechanical and hydraulic troubleshooting skills specific to agricultural equipment.
• Basic understanding of electrical systems and diagnostics for machinery.
• Ability to read technical manuals, service bulletins, and schematics.

Responsibilities

• Install and setup new agricultural machinery on-site per manufacturer specs.
• Perform routine preventative maintenance and servicing of farm equipment.
• Diagnose and repair mechanical, hydraulic, and electrical issues on tractors and harvesters.
• Use diagnostic tools and manuals to identify and fix problems.
• Respond to emergency service calls and provide on-site repairs to minimize downtime.
• Maintain accurate service records and parts usage.

Skills

Mechanical skills

Hydraulic troubleshooting

Electrical diagnostics

Customer service

Tools

Diagnostic tools

Schematics

Job description

About the Role

Our client, a leading manufacturer and supplier of advanced agricultural machinery, is seeking a dedicated Field Service Technician to serve the farming communities in and around Queenstown, Eastern Cape. This vital role involves the installation, maintenance, repair, and servicing of sophisticated farm equipment, including tractors, harvesters, planters, and other specialized agricultural machinery. The ideal candidate will possess strong mechanical and hydraulic aptitude, a good understanding of electrical systems relevant to machinery, and a passion for supporting the agricultural sector. You will be hands-on, working directly at client farms, ensuring minimal downtime for essential operations. This position requires mobility and a commitment to providing exceptional technical support in a demanding, often remote, rural environment.

Key Responsibilities

• Perform on-site installation and setup of new agricultural machinery according to manufacturer specifications.
• Conduct routine preventative maintenance and servicing on a variety of farm equipment.
• Diagnose and repair mechanical, hydraulic, and electrical issues on tractors, harvesters, implements, and other agricultural machinery.
• Utilize diagnostic tools, schematics, and technical manuals to identify problems and implement effective solutions.
• Respond to emergency service calls and provide prompt on-site repair to minimize crop loss and operational disruption.
• Ensure all repairs and maintenance are carried out to a high standard, adhering to manufacturer guidelines and safety protocols.
• Maintain accurate service records, parts usage, and customer interaction logs.
• Provide basic operational training and advice to customers on the use and maintenance of their machinery.
• Communicate effectively with customers and the service department regarding repair status and parts requirements.
• Keep abreast of new machinery technologies and service techniques relevant to the agricultural industry.

Requirements

• Minimum of 3 years of experience as a field service technician, ideally within the agricultural machinery or heavy equipment sector.
• Strong mechanical and hydraulic troubleshooting skills specific to agricultural equipment.
• Basic understanding of electrical systems and diagnostics for machinery is required.
• Ability to read and interpret technical manuals, service bulletins, and schematics.
• Proficiency in using hand tools, power tools, and specialized diagnostic equipment.
• Excellent problem-solving abilities and a practical, hands-on approach.
• Good communication and customer service skills, with the ability to build rapport with farmers.
• Must possess a valid driver's license and have a clean driving record.
• Willingness to travel extensively within the Queenstown, Eastern Cape region and work flexible hours, including weekends during peak seasons.
• A background or strong interest in agriculture is highly advantageous.

Benefits

• Competitive salary package tailored to experience.
• Company vehicle provided for all field service activities.
• Fuel card and mobile phone allowance.
• Comprehensive health and wellness benefits.
• Paid time off and holiday leave.
• Opportunities for training on the latest agricultural machinery technology.
• Be part of a crucial industry supporting food production.