Fashion Sales Advisor – Elevate In-Store Experience

H&M; Auckland; On-site; NZD 40,000 - 60,000; Full time

Benefits offered by this job

25% staff discount

Online learning platform access

Wellbeing support

Job summary

H&M Group is seeking a Sales Advisor in Auckland to welcome customers, guide them through the store, and help them find products while showcasing our fashion range. You’ll work with the team to provide outstanding service and maintain a welcoming sales floor environment.

Join a dynamic Store Team and contribute to a positive customer experience, with opportunities to grow within our global fashion brand. A commitment to our values and a passion for fashion is essential.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action oriented.

Responsibilities

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

Skills

Customer service

Retail experience

Fashion knowledge

Team collaboration

Communication

Tools

POS system

Job description

H&M Group is seeking a Sales Advisor in Auckland to welcome customers, guide them through the store, and help them find products while showcasing our fashion range. You’ll work with the team to provide outstanding service and maintain a welcoming sales floor environment.

Join a dynamic Store Team and contribute to a positive customer experience, with opportunities to grow within our global fashion brand. A commitment to our values and a passion for fashion is essential.