Fashion Retail Sales Advisor — Elevate Customer Experience

H&M; Northland; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

25% off H&M Group brands

Internal progression opportunities

Parental leave up to 26 weeks

Wellbeing and online learning

Job summary

H&M in Victoria, Australia is seeking a Sales Advisor to welcome customers, advise on fashion choices, and support the store team to create an outstanding shopping experience. The role involves collaborating with colleagues across departments to maintain an inviting environment and drive sales.

Your passion for fashion and strong communication will help customers feel confident and express their individuality with the latest trends and timeless styles.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in-store experience.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, eager to learn.

Responsibilities

• Welcome customers and guide them through the store.
• Share fashion and product knowledge to help customers make informed choices.
• Collaborate with the team to deliver exceptional service at every step.
• Keep sales floor and back of house well-stocked, organized, and inviting.
• Assist with opening and closing of the store.
• Represent the brand positively during all interactions.

Skills

Customer service

Retail experience

Store technology

Communicative

Job description

H&M in Victoria, Australia is seeking a Sales Advisor to welcome customers, advise on fashion choices, and support the store team to create an outstanding shopping experience. The role involves collaborating with colleagues across departments to maintain an inviting environment and drive sales.

Your passion for fashion and strong communication will help customers feel confident and express their individuality with the latest trends and timeless styles.