Fashion Sales Advisor — Elevate Customer Experience

H&M; Auckland; On-site; NZD 28,000 - 33,000; Full time

Job summary

H&M in Auckland is seeking a Sales Advisor to deliver exceptional customer experiences and help shoppers find what they need, while showcasing the latest fashion trends. You will welcome guests, share product knowledge, and participate in store routines with your team.

Join a dynamic store environment where collaboration and a passion for fashion drive sales and guest satisfaction. This versatile role supports both customer service and store operations on a daily basis.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• Passion for fashion and delivering in-store experiences while promoting products and driving sales.
• Thriving in collaborative, dynamic environments.
• Strong communication, creativity, curiosity to work with store technology, eagerness to learn.

Responsibilities

• Welcome customers and guide them through the store to find what they need.
• Collaborate with the team to deliver exceptional service at every step of the customer journey.
• Maintain a well-stocked, organized, and inviting sales floor and back of house.
• Assist with opening and closing the store.
• Represent the brand positively during all customer interactions.

Skills

Customer service

Retail experience

Communication

Teamwork

Job description

H&M in Auckland is seeking a Sales Advisor to deliver exceptional customer experiences and help shoppers find what they need, while showcasing the latest fashion trends. You will welcome guests, share product knowledge, and participate in store routines with your team.

Join a dynamic store environment where collaboration and a passion for fashion drive sales and guest satisfaction. This versatile role supports both customer service and store operations on a daily basis.