FarmTech Customer Experience Specialist

Halter; Auckland; On-site; NZD 50,000 - 70,000; Full time

Benefits offered by this job

Opportunity for personal growth funding

Team-oriented culture

Contribute to meaningful work in agriculture

Job summary

Halter, based in Auckland, seeks a Customer Experience representative to support farmers in using their innovative product. You will be part of a close-knit team, utilizing your communication and problem-solving skills to ensure customers receive the best service.

The role involves engaging directly with farmers, understanding their operations, and offering tailored support. Ideal candidates should be curious and ready to troubleshoot issues, contributing to Halter's mission of creating sustainable farming practices.

This position promises growth and meaningful work within an inclusive environment.

Qualifications

• You must deliver exceptional customer experiences by understanding farmers' needs.
• Strong problem-solving skills necessary for troubleshooting and support.
• Ability to leverage data and technology for effective resolution.

Responsibilities

• Interact with farmers to address their concerns and needs.
• Analyze and troubleshoot issues related to Halter's product.
• Collaborate with various teams to ensure smooth customer experiences.

Skills

Customer experience focus

Strong communication skills

Problem-solving ability

Technical proficiency with systems

Genuine curiosity

Education

Experience in customer service

Background in agriculture, vet, or related field

Job description

Halter, based in Auckland, seeks a Customer Experience representative to support farmers in using their innovative product. You will be part of a close-knit team, utilizing your communication and problem-solving skills to ensure customers receive the best service.

The role involves engaging directly with farmers, understanding their operations, and offering tailored support. Ideal candidates should be curious and ready to troubleshoot issues, contributing to Halter's mission of creating sustainable farming practices.

This position promises growth and meaningful work within an inclusive environment.