Facilities Management Contract Manager

New Zealand Post; Wellington; Hybrid; NZD 110,000 - 160,000; Full time

Benefits offered by this job

Special rates on fantastic holidayhome

Retail shopping discounts

Employee Assistance programme

Plus more!!

Job summary

New Zealand Post in Wellington is seeking a Facilities Management Contract Manager to oversee a national portfolio of hard and soft services, ensuring value for money and high service standards. You will manage supplier relationships, drive procurement and contract improvements, and partner with internal stakeholders to optimise performance while maintaining safety and regulatory compliance.

This permanent role offers broad exposure across NZ Post's property estate and the opportunity to lead

Qualifications

• Minimum five years of facilities management, contract management or procurement experience.
• Proven ability to manage outsourced service providers and facilities contracts.
• Strong knowledge of hard and soft facilities services.
• Excellent commercial negotiation and supplier relationship skills.
• Experience leading procurement and tender processes.
• Strong analytical, financial and performance management capability.
• Outstanding stakeholder engagement and influencing skills.
• Ability to manage multiple priorities across a dispersed property portfolio.

Responsibilities

• Managing a portfolio of facilities service contracts and supplier relationships.
• Monitoring contractor performance against service levels and KPIs.
• Leading contract reviews, renewals, negotiations and outcomes.
• Driving procurement activities, including RFx processes and supplier selection.
• Optimising contract performance and reducing costs.
• Ensuring compliance with health and safety, environmental and regulatory requirements.
• Developing contractor scorecards, performance reporting and governance frameworks.
• Managing facilities-related budgets and monitoring expenditure against targets.
• Partnering with stakeholders across the business.
• Promoting innovation, sustainability and continuous improvement initiatives.

Skills

Facilities management

Contract management

Procurement

Negotiation

Supplier relationship management

Stakeholder engagement

Tender processes

Analytical skills

Financial management

Performance management

Job description

**Facilities Management Contract Manager*** Lead critical facilities contracts across a national property portfolio* Wellington based.**Kōrero mō te tūranga - About the role**This is a newly created role where you'll take ownership of facilities management contracts across a diverse national property portfolio. Working closely with internal stakeholders and external service providers, you'll ensure that essential services are delivered to the highest standards while achieving value for money and driving continuous improvement.You'll be responsible for managing both hard and soft services contracts, providing strategic oversight while ensuring day-to-day operational performance.Your key responsibilities include:* Managing a portfolio of facilities service contracts and supplier relationships.* Monitoring contractor performance against service levels and key performance indicators.* Leading contract reviews, renewals, negotiations and performance discussions.* Driving procurement activities, including RFx processes and supplier selection.* Optimising contract performance and reducing costs.* Ensuring compliance with health and safety, building, environmental and regulatory requirements.* Developing contractor scorecards, performance reporting and governance frameworks.* Managing facilities-related budgets and monitor expenditure against targets.* Partnering with stakeholders across the business.* Promoting innovation, sustainability and continuous improvement initiatives across the facilities portfolio**Mōu - About you** We're looking for someone who combines strong commercial capability with practical facilities management expertise.You'll combine that with:* At least 5 years' experience in facilities management, contract management, property services or procurement.* Proven experience managing outsourced service providers and facilities contracts.* Strong knowledge of both hard and soft facilities services.* Excellent commercial negotiation and supplier relationship management skills.* Experience leading procurement and tender processes.* Strong analytical, financial and performance management capability.* Exceptional stakeholder engagement and influencing skills.* The ability to manage multiple priorities across a complex and geographically dispersed property portfolio.**He Aha Te Pai - What you'll love about us!**We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about. Our **permanent employees** enjoy a variety of benefits including:* Special rates on fantastic holiday home accommodation around New Zealand* Retail shopping discounts with our partners* An Employee Assistance programme to support you when you need it* Plus more!!**Hiahia? - Interested? Come and join the whanau!**Apply today! Please download the JD on the NZ Post Careers page. If you require additional information, please contact Cath Scott (Talent Business Partner) on 022 323 0684**Applications for this position close on 11 October 2026***Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so**don't**delay and make sure you apply as soon as possible.**All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks. Some of our roles may also require a credit check and/or a drug test.***There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in****our values****.**