Facilities Management Contract Manager

New Zealand Post Group; Wellington; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Special holiday home accommodation

Retail shopping discounts

Employee Assistance programme

Plus more!!

Job summary

New Zealand Post Group in Wellington is seeking a facilities contract lead to own national property portfolio contracts, coordinating with internal stakeholders and service providers to deliver essential services at the highest standards. You will manage outsourced providers, drive procurement activities, monitor performance against SLAs and KPIs, and push continuous improvement while controlling costs.

The role demands a strong commercial mindset and hands-on facilities management experience

Qualifications

• At least 5 years' experience in facilities management, contract management, property services or procurement.
• Experience managing outsourced service providers and facilities contracts.
• Strong knowledge of both hard and soft facilities services.
• Excellent commercial negotiation and supplier relationship management skills.
• Experience leading procurement and tender processes.
• Strong analytical, financial and performance management capability.
• Exceptional stakeholder engagement and influencing skills.
• The ability to manage multiple priorities across a complex and geographically dispersed property portfolio.

Responsibilities

• Lead facilities contracts across a national property portfolio
• Managing a portfolio of facilities service contracts and supplier relationships.
• Monitoring contractor performance against service levels and key performance indicators.
• Leading contract reviews, renewals, negotiations and performance discussions.
• Driving procurement activities, including RFx processes and supplier selection.
• Optimising contract performance and reducing costs.
• Ensuring compliance with health and safety, building, environmental and regulatory requirements.
• Developing contractor scorecards, performance reporting and governance frameworks.
• Managing facilities-related budgets and monitor expenditure against targets.
• Partnering with stakeholders across the business.
• Promoting innovation, sustainability and continuous improvement initiatives across the facilities portfolio

Skills

Facilities management

Contract management

Negotiation

Stakeholder engagement

Supplier management

Financial analysis

Procurement

Multiple-site management

Tools

MS Excel

Job description

About the role

This is a newly created role where you'll take ownership of facilities management contracts across a diverse national property portfolio. Working closely with internal stakeholders and external service providers, you'll ensure that essential services are delivered to the highest standards while achieving value for money and driving continuous improvement.

Location

Wellington based.

Key Responsibilities

• Lead critical facilities contracts across a national property portfolio
• Managing a portfolio of facilities service contracts and supplier relationships.
• Monitoring contractor performance against service levels and key performance indicators.
• Leading contract reviews, renewals, negotiations and performance discussions.
• Driving procurement activities, including RFx processes and supplier selection.
• Optimising contract performance and reducing costs.
• Ensuring compliance with health and safety, building, environmental and regulatory requirements.
• Developing contractor scorecards, performance reporting and governance frameworks.
• Managing facilities-related budgets and monitor expenditure against targets.
• Partnering with stakeholders across the business.
• Promoting innovation, sustainability and continuous improvement initiatives across the facilities portfolio

About you

We're looking for someone who combines strong commercial capability with practical facilities management expertise.

• At least 5 years' experience in facilities management, contract management, property services or procurement.
• Proven experience managing outsourced service providers and facilities contracts.
• Strong knowledge of both hard and soft facilities services.
• Excellent commercial negotiation and supplier relationship management skills.
• Experience leading procurement and tender processes.
• Strong analytical, financial and performance management capability.
• Exceptional stakeholder engagement and influencing skills.
• The ability to manage multiple priorities across a complex and geographically dispersed property portfolio.

Benefits

• Special rates on fantastic holiday home accommodation around New Zealand
• Retail shopping discounts with our partners
• An Employee Assistance programme to support you when you need it
• Plus more!!

Applications for this position close on 11 October 2026.

All successful applicants will be required to provide proof of their eligibility to work in New Zambia and won’t be subject to a security check and reference checks. Some of our roles may also require a credit check and/or a drug test.

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.