Facilities Assistant

Jones Lang LaSalle Incorporated; Auckland; On-site; NZD 55,000 - 75,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Auckland is seeking a Facilities Administrator to support Amazon's corporate offices. You will manage service requests, coordinate contractor access, verify invoices, and assist with budgeting while ensuring a safe, functional workplace for every Amazonian.

You will work with the Facilities Management team, respond to inquiries via chat and helpdesk, and help maintain space records.

Qualifications

• 1+ years of experience in facilities administration, hospitality or corporate services.
• Proficient in Corrigo or similar CMMS/work order systems.
• Excellent written and verbal communication; able to interact with stakeholders at all levels.

Responsibilities

• Triage and manage service requests through Corrigo, log and track work orders.
• Coordinate contractor access, inductions and safety/compliance requirements.
• Process invoices and support monthly budget tracking and variance reporting.
• Partner with EHS to maintain site safety, conduct audits and ensure proper risk assessments.
• Serve as a point of contact for facilities-related queries and coordinate moves.

Tools

Corrigo CMMS

Microsoft Office

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.

We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.

With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.

We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

As a Facilities Administrator supporting Amazon's Auckland corporate offices, you'll be the operational heartbeat that keeps the workplace running seamlessly. At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees - and in this role, you'll do exactly that by providing essential administrative and operational support to the Assistant Facilities Manager. You'll manage the full lifecycle of service requests through the Corrigo platform, coordinate vendor access and compliance, support financial administration, and help maintain workplace health and safety programs. This position requires someone detail-oriented and customer-focused who takes genuine pride in creating an exceptional workplace experience. You'll work closely with the wider Facilities Management team, business stakeholders, and building management to ensure every Amazonian walks into a safe, functional, and welcoming environment each day. We believe the most effective teams are built when everyone is empowered to thrive, and your contribution will directly enable that by removing operational friction and ensuring the physical workplace supports productivity and wellbeing. Success in this role means balancing multiple priorities with precision, responding quickly to emerging issues, and maintaining the highest standards in everything from data accuracy to workplace presentation.

An overview of the role:

• Manage and triage service requests through the Corrigo platform, logging, tracking, and resolving all work orders within agreed service level agreements while maintaining accurate asset registers and maintenance schedules


• Coordinate access, inductions, and compliance requirements for all contractors and vendors, ensuring all on-site work meets safety and quality standards while liaising with third‑party service providers


• Process and verify invoices for deliveries, goods, and services, confirming alignment with purchase orders and contracts, and support monthly budget tracking and variance reporting


• Partner with Amazon's Environment, Health & Safety team to maintain site compliance, coordinate emergency response training, conduct safety audits, and ensure all contractor work includes proper risk assessments and permits


• Serve as a key point of contact for facilities-related queries, responding promptly through chat channels and helpdesk while coordinating office moves, maintaining space management records, and supporting continuous improvement initiatives

Sounds like you? This is what we are looking for:

• 1+ years of experience in facilities administration, hospitality, corporate services, or a related field with proven experience using the Corrigo platform or similar CMMS/work order management systems


• Strong proficiency in Microsoft Office Suite with excellent written and verbal communication skills and ability to interact professionally with stakeholders at all levels


• Demonstrated ability to manage multiple tasks and competing priorities in fast-paced environments while maintaining attention to detail and meeting deadlines consistently


• Working knowledge of workplace health and safety legislation, compliance requirements, and risk management principles applicable to corporate facilities


• Experience with invoice processing, purchase order management, and basic financial administration including budget tracking and vendor payment verification

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Job reference number REQ532586 Location: On-site -Auckland, New Zealand

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.