F&B Operations Assistant — 3-Month Contract

PERSOL; Otago; On-site; NZD 28,000 - 41,000; Full time

Job summary

PERSOL in Queenstown is seeking an administrative and operations support assistant for a 3-month contract ( Extendable / convertible ). The role blends administrative, operational, and customer service tasks to ensure smooth department functioning.

Responsibilities include managing diet control admin, handling calls and feedback, generating daily meal summaries, and assisting kitchen staff. The ideal candidate will have a relevant NITEC/ Diploma and WSQ Food Safety Level 1, plus strong IT and

Qualifications

• A minimum NITEC or Diploma in Food Science, Food Nutrition, or a related discipline is preferred.
• Candidates with relevant working experience in a similar field will also be considered.
• Possess a valid WSQ Food Safety Course Level 1 certificate.
• Possess good communication, interpersonal and phone etiquette skills.
• Demonstrate strong IT literacy with proficiency in MS Office applications.
• Able to work independently and as part of a team in a dynamic environment.
• Able to perform manual handling tasks, including lifting and carrying heavy items.

Responsibilities

• Manage diet control administration and patient meal-related matters.
• Handle telephone calls, enquiries and feedback; record and convey messages to relevant departments.
• Collate and update meal data required by the kitchen for production summaries.
• Generate daily meal summaries via the meal ordering system and distribute to kitchen sections.
• Generate patients' meal chits from the system and hand over to the kitchen for assembly.
• Assist the kitchen team during meal assembly and plating, ensuring accurate loading.
• Requisition, control, and maintain efficient utilisation of office supplies within the department.
• Receive, issue, and perform stock takes; ensure proper storage and guidelines compliance.
• Organise and deliver goods from stores to relevant departments as required.
• Conduct and collate patient meal satisfaction surveys to support improvements.

Skills

Food science diploma

Food nutrition diploma

Communication skills

MS Office

Team player

Manual handling

Education

NITEC/ Diploma in Food Science/Nutrition

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

PERSOL in Queenstown is seeking an administrative and operations support assistant for a 3-month contract ( Extendable / convertible ). The role blends administrative, operational, and customer service tasks to ensure smooth department functioning.

Responsibilities include managing diet control admin, handling calls and feedback, generating daily meal summaries, and assisting kitchen staff. The ideal candidate will have a relevant NITEC/ Diploma and WSQ Food Safety Level 1, plus strong IT and