F&B Assistant (Patient meal) @ Queenstown / Contract

PERSOL; Otago; On-site; NZD 28,000 - 41,000; Full time

Job summary

PERSOL in Queenstown is seeking an administrative and operations support assistant for a 3-month contract ( Extendable / convertible ). The role blends administrative, operational, and customer service tasks to ensure smooth department functioning.

Responsibilities include managing diet control admin, handling calls and feedback, generating daily meal summaries, and assisting kitchen staff. The ideal candidate will have a relevant NITEC/ Diploma and WSQ Food Safety Level 1, plus strong IT and

Qualifications

• A minimum NITEC or Diploma in Food Science, Food Nutrition, or a related discipline is preferred.
• Candidates with relevant working experience in a similar field will also be considered.
• Possess a valid WSQ Food Safety Course Level 1 certificate.
• Possess good communication, interpersonal and phone etiquette skills.
• Demonstrate strong IT literacy with proficiency in MS Office applications.
• Able to work independently and as part of a team in a dynamic environment.
• Able to perform manual handling tasks, including lifting and carrying heavy items.

Responsibilities

• Manage diet control administration and patient meal-related matters.
• Handle telephone calls, enquiries and feedback; record and convey messages to relevant departments.
• Collate and update meal data required by the kitchen for production summaries.
• Generate daily meal summaries via the meal ordering system and distribute to kitchen sections.
• Generate patients' meal chits from the system and hand over to the kitchen for assembly.
• Assist the kitchen team during meal assembly and plating, ensuring accurate loading.
• Requisition, control, and maintain efficient utilisation of office supplies within the department.
• Receive, issue, and perform stock takes; ensure proper storage and guidelines compliance.
• Organise and deliver goods from stores to relevant departments as required.
• Conduct and collate patient meal satisfaction surveys to support improvements.

Skills

Food science diploma

Food nutrition diploma

Communication skills

MS Office

Team player

Manual handling

Education

NITEC/ Diploma in Food Science/Nutrition

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Duration: 3 months contract (Extendable / convertible)

Location: Queenstown

About the role

The position holder is responsible for supporting various aspects of the operations. This position requires a blend of administrative, operational, and customer service skills to ensure smooth functioning of the department.

Key responsibilities

• Manage diet control administration and patient meal-related matters

• Handle telephone calls, enquiries and feedback. Record and convey messages, follow up and respond as appropriate with relevant departments.

• Collate and update relevant meal data required by the kitchen for production summaries

• Generate daily meal summaries via the electronic meal ordering system and distribute to respective kitchen sections for preparation, cooking, dishing, and tray assembly

• Generate patients' meal chits from the electronic meal ordering system and hand over to the kitchen for meal assembly

• Assist the kitchen team during meal assembly and plating, ensuring all meals are loaded accurately

• Requisition, control, and maintain efficient utilisation of office supplies within the department

• Receive, issue, and perform stock takes of assigned items. Ensure all stock is stored correctly and in accordance with established guidelines.

• Organise and deliver goods from the stores to the relevant departments as required

• Conduct and collate patient meal satisfaction surveys to gather actionable feedback, supporting continuous improvement in food quality and service delivery.

About you

• A minimum NITEC or Diploma in Food Science, Food Nutrition, or a related discipline is preferred

• Candidates with relevant working experience in a similar field will also be considered

• Possess a valid WSQ Food Safety Course Level 1 certificate, demonstrating foundational knowledge in food hygiene and safety standards

• Possess good communication, interpersonal and phone etiquette skills

• Demonstrate strong IT literacy with proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint

• Able to work both independently and collaboratively as part of a team, adapting effectively to a dynamic work environment

• Able to perform manual handling tasks, including lifting and carrying of heavy items as required

We regret to inform that only shortlisted candidates will be notified.