Entry Level Receptionist & Administrator

Baker Tilly Staples Rodway Tauranga Limited; Bay of Plenty; On-site; NZD 44,000 - 51,000; Full time

Job summary

AS Autoglass seeks an Office Manager to organise office operations for our automotive glass workshop and mobile services in Tauranga. You’ll coordinate workflows, supervise reception, handle customer enquiries and manage invoicing and supplier payments.

Minimum NZQA diploma level 5 in business admin or 3+ years in management. This is a permanent, full-time role with 30–40 hours weekly and pay NZ$32–37 per hour, depending on skills and experience.

Qualifications

• Experience organizing and coordinating office workflows.
• Ability to supervise reception and administrative staff.
• Background in customer enquiries, quotes and follow-ups.
• Familiarity with invoicing and supplier payments.

Responsibilities

• Organise office workflows and schedule service priorities with the team.
• Direct and supervise reception and admin tasks; assign daily duties.
• Handle customer enquiries, quotes, complaints and follow-ups.
• Oversee invoicing, supplier invoices and monthly statements.
• Coordinate office supplies with technicians and suppliers; monitor deliveries.
• Maintain relationships with dealerships, fleets and insurers; follow up on reviews.
• Coordinate newsletters, social media and marketing collateral.
• Maintain confidential records and safe administrative procedures.
• Provide occasional ADAS calibration support when trained.

Skills

Office management

Administration

Team supervision

Customer service

Education

NZQA diploma level 5 in business administration

Job description

Office Manager

Posted 18 days ago

Job Viewed

Tap Again To Close

We are seeking an Office Manager to organise and manage the office operations supporting our automotive glass workshop and mobile services. AS Autoglass provides windscreen repairs and replacements, vehicle camera recalibration, headlight restoration and insurance claim assistance.

Employer: AS Autoglass

Location: 64A Maleme Street, Greerton, Tauranga 3112, Bay of Plenty

Employment: Permanent full-time

Pay: NZ$32.00 to NZ$ 37.00 per hour, according to skills and experience

Hours: Minimum 30 guaranteed hours per week; maximum 40 hours per week

Key responsibilities

• Organise office workflows, booking systems and service priorities; coordinate workshop and mobile appointments with the technical team.
• Direct and supervise reception and administrative work, allocate daily tasks, check accuracy and support staff training.
• Manage customer enquiries, quotations, complaints and follow-ups; liaise with insurers, brokers and customers on claim approvals.
• Oversee job records, invoicing, supplier invoice checks, monthly statements and credit control; prepare financial information for management and the accountant.
• Coordinate office supplies and glass orders with technicians and suppliers; monitor deliveries, office equipment and administrative resources.
• Maintain relationships with dealerships, panel beaters, fleet clients and suppliers; organise account reviews and commercial follow ups.
• Coordinate newsletters, social media, promotional material and networking activities alongside the business owners.
• Maintain confidential customer and insurance records, safe office practices and consistent administrative procedures.
• Provide occasional chip repair or ADAS calibration support during busy periods only when appropriately trained and certified.

Minimum requirements

A relevant NZQA diploma level 5 or above in business administration, management or a related field, or an equivalent overseas qualification; OR at least three years of relevant experience in management or comparable operations.