Entertainment & Media Lead — Hybrid Work & Growth

JB Hi-Fi; Hamilton; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

12 weeks paid parental leave

Hybrid working for eligible roles

Staff discounts across JB Hi-Fi Group

Employee Assistance Program (EAP)

Job summary

JB Hi-Fi Hamilton is seeking a dedicated Store Manager to lead the Media & Entertainment section and support the Store Management team in delivering store-wide objectives. You will drive sales, uphold pricing integrity, and coach the team to deliver exceptional customer experiences both in-store and online.

The role requires strong retail operations experience, team leadership, and a proactive approach to compliance and safety, with a focus on delivering financial performance and customer value.

Qualifications

• At least two years retail operations experience
• Demonstrated experience overseeing / coordinating the activities of team

Responsibilities

• Achieve sales and profitability targets for your store
• Ensure all Media & Entertainment department activities meet compliance and legislative standards, with an emphasis on Safety, including in-store process and incident reporting
• Work collaboratively as part of a team to deliver a positive experience for both instore and online customers
• Maintain a high standard of pricing integrity across the Media & Entertainment department
• Cross train, develop and support sales team members on all aspects of Media & Entertainment department products and services
• Ensure all sales activities meet compliance and legislative standards, including meeting responsibilities outlined in the CGA or other legislation
• Contribute to financial performance through inventory management, loss prevention and management of controllable expenses
• Assist the Store Management team, where required, in all daily operational aspects of the store
• Continuously improve skills and product knowledge through available online platforms and participation in other development opportunities
• Keep informed of industry trends and market developments
• Build and maintain effective working relationships with relevant internal and external stakeholdersIdentify opportunities to further develop this role and present recommendations to Management accordingly

Skills

Retail operations

Team leadership

Job description

JB Hi-Fi Hamilton is seeking a dedicated Store Manager to lead the Media & Entertainment section and support the Store Management team in delivering store-wide objectives. You will drive sales, uphold pricing integrity, and coach the team to deliver exceptional customer experiences both in-store and online.

The role requires strong retail operations experience, team leadership, and a proactive approach to compliance and safety, with a focus on delivering financial performance and customer value.