Tech & Gaming Sales Lead — Drive Store Performance

JB Hi-Fi & The Good Guys; Christchurch; Sur place; NZD 42 000 - 62 000; Plein temps

Résumé du poste

JB Hi-Fi NZ invites applications for a store role focusing on the IT & Gaming department. You will support the Store Management team to drive sales and ensure compliance and pricing integrity while developing and training the sales team across IT & Gaming products.

You will contribute to a positive customer experience both in-store and online, stay informed on industry trends, and build strong stakeholder relationships for continuous improvement.

Qualifications

• At least two years retail operations experience.
• Demonstrated experience overseeing / coordinating the activities of team

Responsabilités

• Achieve sales and profitability targets for your store.
• Ensure all IT Gaming Department activities meet compliance and legislative standards, with an emphasis on Safety, including in-store process and incident reporting.
• Work collaboratively as part of a team to deliver a positive experience for both instore and online customers.
• Maintain a high standard of pricing integrity across the IT & Gaming Department.
• Cross train, develop and support sales team members on all aspects of IT & Gaming Department products and services.
• Ensure all sales activities meet compliance and legislative standards, including meeting responsibilities outlined in the CGA or other legislation.
• Contribute to financial performance through inventory management, loss prevention and management of controllable expenses.
• Assist the Store Management team, where required, in all daily operational aspects of the store.
• Continuously improve skills and product knowledge through available online platforms and participation in other development opportunities.
• Keep informed of industry trends and market developments.
• Build and maintain effective working relationships with relevant internal and external stakeholders.
• Identify opportunities to further develop this role and present recommendations to Management accordingly

Connaissances

Retail operations

Team leadership

Description du poste

JB Hi-Fi NZ invites applications for a store role focusing on the IT & Gaming department. You will support the Store Management team to drive sales and ensure compliance and pricing integrity while developing and training the sales team across IT & Gaming products.

You will contribute to a positive customer experience both in-store and online, stay informed on industry trends, and build strong stakeholder relationships for continuous improvement.