Enterprise Transformation Delivery Lead

Westpac New Zealand Ltd; New Zealand; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Generous holiday

Wellbeing leave

Banking benefits

Career growth

Parental leave

Volunteer days

Job summary

Westpac New Zealand Ltd is seeking a Delivery Lead in Transformation and Customer Operations to lead enterprise-wide change initiatives within a major transformation programme. You will oversee planning, governance, stakeholder engagement, resources, risks and financials to deliver measurable business outcomes.

Applicants should demonstrate deep PM expertise, extensive transformation experience, and strong collaboration across business, IT and external partners. Banking experience is preferred.

Qualifications

• Strong understanding of the Project Management lifecycle and how to apply it to practical situations.
• Extensive experience leading large-scale transformation initiatives with multiple teams and dependencies.
• Demonstrated ability to identify complex risks, lead project reviews and develop risk mitigation strategies
• Good understanding of Agile methodology and ability to breakdown scope into epics, stories and prioritise effectively.
• Leading complex business and technical change projects in a corporate environment.
• Strong internal and external stakeholder management and communication skills
• Banking experience preferred

Responsibilities

• Lead enterprise-wide delivery and governance for approved transformation initiatives.
• Plan, execute and embed changes from identification to delivery.
• Maintain stakeholder engagement with business, vendors and third parties.
• Ensure resources are correctly allocated and risks are managed.
• Identify, assess and mitigate delivery risks and issues.
• Manage initiative budgets and forecasting with transparent reporting.

Skills

PM lifecycle

Transformation leadership

Risk management

Agile & backlog

Change management

Stakeholder mgmt

Banking experience

Job description

Westpac New Zealand Ltd is seeking a Delivery Lead in Transformation and Customer Operations to lead enterprise-wide change initiatives within a major transformation programme. You will oversee planning, governance, stakeholder engagement, resources, risks and financials to deliver measurable business outcomes.

Applicants should demonstrate deep PM expertise, extensive transformation experience, and strong collaboration across business, IT and external partners. Banking experience is preferred.