Emergency Housing Navigator - Masterton

Ka Puta Ka Ora Emerge Aotearoa; Wellington; On-site; NZD 59,000 - 77,000; Part time

Benefits offered by this job

Salary band

Learning, development, and training

Staff benefits

Discounted health insurance

Job summary

Ka Puta Ka Ora Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing and housing services. Join our Emergency Housing team in Masterton to provide practical, person-centred support, helping whānau access services and move toward long-term stability.

Hours are 9.00am–5.00pm, Monday to Friday. A Level 4/5 qualification in Mental Health and Addiction or Social Services and a current First Aid certificate with CPR are required, along with

Qualifications

• Level 4/5 qualification in Mental Health and Addiction or Social Services.
• Current First Aid certificate including CPR.
• Strong written and verbal communication skills.
• Ability to build professional relationships with whānau and external agencies.

Responsibilities

• Partner with colleagues to support whānau on their housing journey.
• Help whānau achieve goals and build everyday life skills.
• Connect people with community organisations and support services.
• Complete assessments, reports and support letters.
• Respond to urgent situations and address safety concerns.
• Provide support and advocacy at meetings with external agencies.

Skills

First Aid CPR

Resilience

Excellent communication

Relationship building

Education

Level 4/5 mental health or social services

Tools

Computer skills

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Ka Puta Ka Ora Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing, and housing services. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work, we are committed to helping whānau be the best they can be.

Join our Emergency Housing team and make a real difference in the lives of whānau experiencing housing challenges. In this role, you'll provide practical, person-centred support, helping people navigate housing, connect with essential community services, and move towards long-term stability.

Working alongside a passionate team, you'll support whānau to access the Ministry of Social Development, health, education, and other community services, supporting them to achieve their goals and build brighter futures.

We're looking for someone with experience in the mental health and social services sector, who has strong knowledge of the Mastertoncommunity and is passionate about achieving the best outcomes for whānau.

What you'll be doing:

• Partnering with colleagues to support whānau on their housing journey.
• Supporting whānau to achieve their goals and build everyday life skills.
• Connecting people with the right community organisations and support services.
• Completing assessments, reports, and support letters.
• Responding to urgent situations and addressing safety concerns.
• Providing support and advocacy at meetings with external agencies.

We have one fixed term part-time position available (expiring June 2027), with hours from 9.00am - 5.00pm, Monday to Friday, based in Masterton. If you're ready to be part of a team that cares deeply about people and community, we'd love to hear from you!

• Level 4 or 5 qualification in Mental Health and Addiction or Social Services
• A current First Aid certificate including CPR, or the willingness and ability to complete this
• See the potential in people from all walks of life and help them thrive in a challenging and ever-changing environment
• Can easily build professional relationships with people
• Resilience, with strong personal and professional boundaries
• Able to liaise and build robust relationships with whānau, services, and external agencies
• Excellent written, computer and communication skills

At the heart of our team is a strong, supportive culture where we build each other up and celebrate both personal and professional wins. We love to have fun, share a good laugh, and enjoy the little things - whether it's chatting about food, whānau, travel, or fitness over a coffee. If you're looking for a workplace where you can thrive in a positive, encouraging environment, you'll fit right in with us!

In addition, we also offer:

• Salary band: $58,964.33 - $77,107.21 (placement within this band is based on experience and qualification)
• Learning, development, and training opportunities, inclusive of 5-10 paid study leave days.
• Great staff benefits, including store discounts, and 3 days of well-being leave.
• Discounted health insurance through Southern Cross Health.