Electrical Service Manager

Persol; Christchurch; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Company vehicle

Laptop and phone

Career progression

Leadership team

Growth opportunities

Stable career

Job summary

Persol in Christchurch, New Zealand, is seeking a Service Manager to oversee day-to-day service operations and drive exceptional outcomes for customers and staff.

You will lead electricians and support staff, grow the service division, manage estimates and invoicing, and champion health and safety while delivering a first-class customer experience from start to finish.

Join a stable, long-term career with growth opportunities and a supportive leadership team at Persol.

Qualifications

• Experience leading teams within the electrical industry.
• Strong residential and commercial electrical knowledge.
• Estimating and pricing experience.
• Excellent communication and customer relationship skills.
• Proactive, solutions-focused approach.
• High standards of professionalism and accountability.
• Commitment to Health & Safety.

Responsibilities

• Lead electricians and support staff, mentoring and guiding the team.
• Build and maintain strong customer relationships.
• Grow the service division and identify new opportunities.
• Prepare estimates and review quotations.
• Manage invoicing, claims and job profitability.
• Drive quality assurance across service work.
• Champion Health & Safety standards.
• Improve systems, processes and operational efficiency.
• Ensure an outstanding customer experience from start to finish.

Skills

Leadership

Electrical knowledge

Estimating

Pricing

Customer relationships

Organizational skills

Health & Safety

Job description

About The Role

As the Service Manager, you'll be responsible for overseeing the day-to-day operations of the service department while ensuring exceptional outcomes for both customers and staff.

Key Responsibilities Include

• Leading and mentoring electricians and support staff
• Building and maintaining customer relationships
• Growing the service division and identifying new opportunities
• Preparing estimates and reviewing quotations
• Managing invoicing, claims, and job profitability
• Driving quality assurance across service work
• Championing Health & Safety standards
• Improving systems, processes, and operational efficiency
• Ensuring an outstanding customer experience from start to finish

Benefits

• Competitive salary package
• Company vehicle provided
• Laptop and mobile phone
• Professional development opportunitiesCareer progression pathways
• Supportive leadership team
• Opportunity to influence business growth and direction
• Stable, long-term career opportunity

About You

To be successful in this role, you'll have:

• Experience leading teams within the electrical industry
• Strong residential and commercial electrical knowledge
• Estimating and pricing experience
• Excellent communication and customer relationship skills
• Strong organisational and time management abilities
• A proactive, solutions-focused approach
• High standards of professionalism and accountability
• Commitment to Health & Safety

This Role Could Suit You If You Are

• An experienced Service Manager looking for a fresh challenge
• A senior electrician ready to step off the tools and into leadership
• A self-employed electrical contractor seeking greater work-life balance
• Someone who enjoys developing people, improving systems, and delivering exceptional customer experiences

Applicants must have the legal right to work in New Zealand.