ED Receptionist (12-Month Fixed Term)

New Zealand Government; Hamilton; On-site; NZD 46,000 - 58,000; Part time

Job summary

Health New Zealand | Te Whatu Ora seeks a confident receptionist to join the Emergency Department clerical team at Waikato Hospital in Hamilton. This fixed-term role covers parental leave for 12 months, at 0.8FTE, with shift work including some nights to support 64 hours per fortnight.

You will deliver high-quality reception services, verify patient details, and liaise with patients, whānau, and healthcare staff to ensure smooth ED operations and positive patient experiences.

Qualifications

• Previous experience as a receptionist or in administration, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• A proactive approach to personal responsibility and well-being.
• The ability to handle shift work with stamina and enthusiasm.
• Outstanding customer service skills.

Responsibilities

• Deliver high-quality, customer-focused reception services.
• Accurately verify and input vital patient information.
• Liaise effectively with patients, whānau, caregivers, and healthcare professionals.
• Collaborate with ED clinical and clerical staff to ensure seamless operations.
• Contribute to a positive workplace culture and support ongoing quality improvements.

Skills

Receptionist experience

Healthcare setting

Communication skills

Customer service

Interpersonal skills

Shift work stamina

Job description

Health New Zealand | Te Whatu Ora seeks a confident receptionist to join the Emergency Department clerical team at Waikato Hospital in Hamilton. This fixed-term role covers parental leave for 12 months, at 0.8FTE, with shift work including some nights to support 64 hours per fortnight.

You will deliver high-quality reception services, verify patient details, and liaise with patients, whānau, and healthcare staff to ensure smooth ED operations and positive patient experiences.