Dynamics 365 CE & Power Platform Support Specialist

Fusion5; Dunedin; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work arrangements

Career development opportunities

Work-life balance

Job summary

Fusion5 is seeking a Technical Support Consultant to join the Dynamics 365 CE & Power Platform team in New Zealand. You will own complex customer issues, drive proactive support outcomes, and build trusted customer relationships through high-quality service.

You'll work across Dynamics 365 CE, Dataverse and Power Platform, including Power Apps, Canvas Apps, Power Pages and Power Automate, with a focus on continuous improvement and knowledge sharing.

Qualifications

• Experience solving complex customer issues in Dynamics 365 CE and Power Platform environments.
• Hands-on familiarity with upgrades, releases and platform maintenance.
• Proactive problem solving and strong ownership of outcomes.

Responsibilities

• Take end-to-end ownership of customer issues across Dynamics 365 CE and Power Platform.
• Diagnose and resolve technical issues across Dynamics 365 CE, Dataverse and the Power Platform.
• Support application upgrades, releases, and ongoing platform maintenance.
• Provide clear, timely communication and translate technical details into practical outcomes.

Skills

Customer-focused

Problem-solving

Strong communication

Ownership

Education

Microsoft Dynamics 365/Power Platform certifications

Tools

Dynamics 365 CE

Dataverse

Power Platform

Power Apps

Canvas Apps

Power Pages

Power Automate

HTML

CSS

TypeScript/JavaScript

Job description

Fusion5 is seeking a Technical Support Consultant to join the Dynamics 365 CE & Power Platform team in New Zealand. You will own complex customer issues, drive proactive support outcomes, and build trusted customer relationships through high-quality service.

You'll work across Dynamics 365 CE, Dataverse and Power Platform, including Power Apps, Canvas Apps, Power Pages and Power Automate, with a focus on continuous improvement and knowledge sharing.