Duty Manager

Te Hā o Mātauranga, Learning in Kaikoura; New Zealand; On-site; NZD 55,000 - 75,000; Full time

Job summary

Hāpuku Lodge and Treehouses in Kaikōura is seeking an experienced Duty Manager to lead daily operations across all departments, ensuring guest experiences are seamless, consistent and memorable.

As the on-shift manager, you will oversee service standards, coordinate resources and guide the team to deliver warm, personalised hospitality in our luxury lodge setting.

Only candidates with valid NZ work rights will be considered. Please email CV and cover letter to [e-mail] to apply.

Responsibilities

• Manage daily operational flow across all departments to ensure seamless guest experiences.
• As the on-shift manager, oversee service standards, coordinate resources and guide the team to deliver warm, personalised hospitality.

Job description

We are seeking an experienced Duty Manager to join our team at Hāpuku Lodge and Treehouses.

Do you enjoy creating a positive and efficient hospitality environment where things just flow, where teamwork and attention to detail delivers quality results?

We pride ourselves on delivering exceptional guest experiences through world-class dining, stunning accommodation, and authentic Kiwi hospitality. Our philosophy centres on celebrating local, protecting our environment and creating unforgettable moments for our guests. We are committed to sustainable practices, environmental stewardship, and building a workplace culture where our team members feel valued, supported, and inspired to deliver excellence every day.

This is a full-time position (minimum 30 hours /week) where you will manage the daily operational flow across all departments ensuring guest experiences are seamless, consistent and memorable. Acting as the on-shift manager, you will be instrumental in maintaining the highest standards of guest service, effectively managing resources and delivering warm, genuine and personalised service, contributing to the unique hospitality offering that defines our luxury lodge.

If you think you are the right fit and are ready to take your career to the next level in a truly unique setting, we would love to hear from you. Please submit your CV & a cover letter outlining your experience to [e-mail]. Join us at Hāpuku Lodge and Treehouses and be part of a hospitality experience that celebrates excellence, sustainability, and the very best of Kaikōura.

Only candidates with valid NZ working rights will be considered.