Duty Manager

Briscoe Group Limited; Christchurch; Hybrid; NZD 52,000 - 64,000; Full time

Benefits offered by this job

exclusive discounts across Briscoes &?

discounted health insurance

access to financial wellbeingresources

Job summary

Briscoe Group Limited, a leading NZ retailer, invites applications for a Duty Manager at Rebel Christchurch (Riccarton). You will lead a fast-paced team, run shifts and coach staff to deliver outstanding customer experiences.

We are seeking two full-time supervisors, 37 hours per week across Sunday-Thursday or Tuesday-Saturday rosters. Previous Duty Manager experience is preferred, with a strong focus on health and safety and teamwork.

Qualifications

• Previous Duty Manager experience is preferred.
• Interest in pursuing a retail career with a reliable work ethic.
• Ability to work flexible hours, including weekends.
• Commitment to Health and Safety in the workplace.

Responsibilities

• Operate the tills.
• Lead the team to provide first class customer service.
• Responsible for running a shift.
• Train and coach the team.
• Support online customers by efficiently picking and packing orders.
• Ensure accurate pricing on tickets.
• Maintain a clean and tidy department.
• Be a Health & Safety advocate.

Skills

Team leadership

Customer service

Training & coaching

Attention to detail

Health & Safety awareness

Job description

• Great opportunity for career development
• True leadership role with an iconic NZ brand

About the role:

Are you ready to step up your career in retail, take on greater leadership responsibilities and build a successful team? Join our dynamic team in Rebel Christchurch, at Rebel Riccarton as a Duty Manager, where your role will focus on team leadership, running shifts, training and coaching team members, and leading the charge on providing an exceptional customer experience. If you flourish in a high-energy, fast-paced atmosphere, where no two days are the same, then this role is for you!

We’re looking for two full-time team members to join us, working 37 hours per week across the following rosters:

• Sunday to Thursday
• Tuesday to Saturday

About the Company:

Briscoe Group is an Equal Opportunity Employer, a partner of First Foundation and a proud supporter of Cure Kids. Briscoe Group have 90 stores throughout New Zealand trading under Briscoes Homeware and Rebel Sport. We value our people and helping them grow, so joining us will give you plenty of opportunities to grow and develop, personally and professionally.

As a member of our team, you'll have access to plenty of benefits, such as exclusive discounts across Briscoes and Rebel Sport, discounted health insurance and access to financial wellbeing resources.

• exclusive discounts across Briscoes and Rebel Sport
• discounted health insurance
• access to financial wellbeing resources

What will you be doing?

• Operating the tills
• Leading the team to provide first class customer service
• Responsible for running a shift
• Training and coaching the team
• Supporting online customers by efficiently picking and packing orders
• Ensuring accurate pricing on tickets
• Maintaining a clean and tidy department
• Be a Health & Safety advocate

What will you need to bring to this role?

To be successful in this role:

• Previous Duty Manager experience is preferred
• Passionate about pursuing a retail career
• A reliable and trustworthy work ethic
• Can build a great rapport with the team
• Attention to detail and accuracy
• Ability to work flexible hours/weekends
• A commitment to Health and Safety in the workplace

Position closes: 15 September 2026

You must be eligible to work in New Zealand or hold New Zealand Permanent Residency or Citizenship. All applications will be treated with strictest confidentiality.

We may use AI-assisted technology as part of the recruitment process to help review and order candidates based on the information they provide and their suitability for the role. The technology supports, but does not replace, human decision-making and does not make automatic decisions about whether a candidate progresses through the recruitment process.