Duty Manager

Briscoe Group; Auckland; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Exclusive discounts

Discounted health insurance

Financial wellbeing resources

Job summary

Briscoe Group is seeking a Duty Manager at Rebel Manukau in Auckland. This permanent part-time role involves leading the team, running shifts, coaching staff, and delivering an exceptional customer experience in a high-energy retail environment.

You will operate tills, uphold Health and Safety, train team members, support online order fulfilment, and ensure accurate pricing. Applicants should have Duty Manager experience or strong retail leadership drive and be eligible to work in New Zealand.

Qualifications

• Previous Duty Manager experience preferred.
• Passion for pursuing a retail career.
• Commitment to Health and Safety in the workplace.
• Ability to work flexible hours/weekends.

Responsibilities

• Operating the tills
• Leading the team to provide first class customer service
• Responsible for running a shift
• Training and coaching the team
• Supporting online customers by efficiently picking and packing orders
• Ensuring accurate pricing on tickets
• Maintaining a clean and tidy department
• Be a Health & Safety advocate

Skills

Team leadership

Customer service

Coaching

Shift management

Tools

POS system

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Great opportunity for career development
• True leadership role with an iconic NZ brand

About the role:

Are you ready to step up your career in retail, take on greater leadership responsibilities and build a successful team? Join our dynamic team in Rebel Manukau as a Duty Manager, where your role will focus on team leadership, running shifts, training and coaching team members, and leading the charge on providing an exceptional customer experience. If you flourish in a high-energy, fast-paced atmosphere, where no two days are the same, then this role is for you!

This is a permanent part-time role of 28.5 hours per week, working the following roster:

Thursday: 2:00pm – 8:30pm
Friday: 8:45am – 5:45pm
Saturday: 8:45am – 6:15pm

About the Company:

Briscoe Group is an Equal Opportunity Employer, a partner of First Foundation and a proud supporter of Cure Kids. Briscoe Group have 90 stores throughout New Zealand trading under Briscoes Homeware and Rebel Sport. We value our people and helping them grow, so joining us will give you plenty of opportunities to grow and develop, personally and professionally.

As a member of our team, you'll have access to plenty of benefits, such as exclusive discounts across Briscoes and Rebel Sport, discounted health insurance and access to financial wellbeing resources.

What will you be doing?

• Operating the tills
• Leading the team to provide first class customer service
• Responsible for running a shift
• Training and coaching the team
• Supporting online customers by efficiently picking and packing orders
• Ensuring accurate pricing on tickets
• Maintaining a clean and tidy department
• Be a Health & Safety advocate

What will you need to bring to this role?

To be successful in this role:

• Previous Duty Manager experience is preferred
• Passionate about pursuing a retail career
• A reliable and trustworthy work ethic
• Can build a great rapport with the team
• Attention to detail and accuracy
• Ability to work flexible hours/weekends
• A commitment to Health and Safety in the workplace

Position closes: 15 September 2026

You must be eligible to work in New Zealand or hold New Zealand Permanent Residency or Citizenship. All applications will be treated with strictest confidentiality.

We may use AI-assisted technology as part of the recruitment process to help review and order candidates based on the information they provide and their suitability for the role. The technology supports, but does not replace, human decision-making and does not make automatic decisions about whether a candidate progresses through the recruitment process.

If you have any questions or need further information please contact Julia Budge, People and Talent Specialist on ***********@briscoegroup.co.nz