Duty Manager

Foodstuffs North Island; Auckland; On-site; NZD 48,000 - 64,000; Full time

Benefits offered by this job

Barista coffee on lunch break

Staff discount 10%

Job summary

Foodstuffs North Island's Four Square Onehunga is seeking a Duty Manager to join a passionate local team. You’ll deliver outstanding customer service, oversee duty management, merchandising and checkout operations, and lead by example to ensure every area of the store runs smoothly.

Be part of a modern, busy store with opportunities for growth. We value energy, reliability, and a strong work ethic, and offer barista coffee on lunch breaks plus staff discount (10%).

Qualifications

• Hospitality, grocery, and/or fresh experience preferred.
• Current Liquor Manager’s Certificate or willingness to obtain one.
• Proven customer service in retail or similar.
• Energetic, enthusiastic and able to open/close store.
• Strong work ethic, calm under pressure, solutions focused.
• Excellent communication, reliable and a team player.
• Physically capable and willing to work across the day, including weekends and evenings.

Responsibilities

• Provide high level customer service and maintain a fresh, full, and friendly shopping experience.
• Assist in duty management, merchandising, ranging, checkouts and more.
• Lead by example to keep the store presented to the highest standard.
• Oversee store operations across all departments to ensure optimal performance.

Job description

Join our Four Square in the heart of Onehunga! Great opportunities for locals or anyone wanting to work in New Zealand’s favourite supermarket.

• Love working in a fast-paced retail environment?
• Keen to use your hospitality OR duty manager experience?

Four Square Onehunga is your fresh grocer. Our store offers barista made coffee, a great food-to-go selection, all the everyday essentials and fresh faves that our customers could want, all while providing the local service that Four Square is famous for. We are seeking a Duty Manager to join our team. You’ll be working alongside a passionate, engaged team of customer service super stars to help deliver a shopping experience that is second to none.

The Role

• Provide a high level of customer service and ensure a consistently fresh, full, and friendly shopping experience for our guests.
• You’ll help in several areas: duty management, merchandising, ranging, checkouts and more.
• Lead by example within a small team to ensure the store is always presented to the highest possible standard.
• Look at the big picture, the Duty Manager must overlook the entire store and all departments, ensuring the store as a whole is running to the best of its ability.

What’s in it for you:

• Prove yourself in a modern store and be actively involved in the direction and growth.
• Add your own flair and help drive departments by taking real pride in your productivity and presentation.
• Be part of an amazing team, modern store and set the benchmark for Four Square.
• Four Square is part of Foodstuffs North Island Limited with 330 stores and a team of 24,000 people. Joining Four Square Onehunga as a new store will open many career and training opportunities for the successful candidate.
• Employee benefits including barista coffee on your lunch break and staff discount (10%).

What are we looking for:

• Hospitality, grocery, and/or fresh experience is advantageous.
• Hold a current Liquor Manager’s Certificate (or be interested to train toward one, have previously held one or be able to obtain one, be over 20 years old)
• Proven ability to provide exceptional customer service in a retail or similar industry.
• Bring energy and enthusiasm and be excited about opening and closing the Store and everything that comes in between.
• Have a strong work ethic, be solutions focused and stay calm under pressure.
• Have excellent communication skills, be reliable, honest and an engaged team player.
• Be fit and physically capable.
• Be willing to work shifts across the day, including weekends and evenings.