Duty Coroner Enquiries & Case Coordinator

Ministry of Justice (New Zealand); Auckland; Hybride; NZD 61 000 - 81 000; Plein temps

Avantages offerts par ce poste

4.4 weeks holiday

Enhanced sick leave

Online PD portal

Networks access

Résumé du poste

Ministry of Justice (New Zealand) seeks a dedicated contact officer to handle 24/7 inbound enquiries for the Coroners Court and support administrative tasks tied to case management. You will ensure information is correctly identified, stored, retrieved, and communicated to relevant parties with discretion and care.

As part of a small team, you will join a role that values thoroughness, empathy, and strong collaboration, with flexible work-from-home options alongside the Ellerslie office.

Qualifications

• Answer inbound enquiries accurately and identify caller needs.
• Process administrative tasks for Coroner matters.
• Act as a link between the Coroner and other parties with relevant information.
• Commitment to te Tiriti o Waitangi.

Responsabilités

• Answer inbound enquiries and identify caller needs.
• Process administrative tasks associated with Coroner matters.
• Act as a key link between the Coroner and other parties using file management systems.

Connaissances

Active listening

Stress management

Te Tiriti o Waitangi

Information handling

Stakeholder communication

Formation

NCEA Level 2 or equivalent

Outils

File management systems

Description du poste

Ministry of Justice (New Zealand) seeks a dedicated contact officer to handle 24/7 inbound enquiries for the Coroners Court and support administrative tasks tied to case management. You will ensure information is correctly identified, stored, retrieved, and communicated to relevant parties with discretion and care.

As part of a small team, you will join a role that values thoroughness, empathy, and strong collaboration, with flexible work-from-home options alongside the Ellerslie office.