Coronial Case Manager

Ministry of Justice (New Zealand); Wellington; On-site; NZD 66,000 - 90,000; Full time

Job summary

Ministry of Justice (New Zealand) in Wellington is seeking a Coronial Services Case Manager to coordinate all coroner referrals and support the resident coroner. You will manage electronic and physical files, maintain the CMS, and liaise with police and other agencies to ensure timely reporting.

The role emphasises empathy, organisation, and strong communication, with opportunities to contribute to high-profile coronial work in a collaborative team environment.

Qualifications

• Strong interpersonal skills to support coroners and families in sensitive cases.
• Ability to communicate with people from diverse backgrounds.
• Provide excellent case-management support and build stakeholder relationships.

Responsibilities

• Gather inquiry information and reports and present to the coroner concisely.
• Case manage large volumes of electronic files while maintaining physical files.
• Keep the CMS database up to date, complete and accurate.
• Liaise with stakeholders and government agencies, including police.
• Monitor and report on coroner's court activities.
• Arrange and support the coroner to conduct a preliminary hearing or inquest.

Skills

Work under pressure

Graphic material handling

Written & verbal communication

Highly organised & multitask

Record-keeping & data entry

Word & Excel proficiency

Independent and team work

Relevant experience in similar roles

Tools

CMS

Job description

Coronial Services Case Manager - Wellington, Permanent Full TimeTe Haeata/The Opportunity

As a coroner's court case manager, you will ideally be based in Wellington and will work alongside a resident coroner. You will be responsible for co-ordinating all matters referred to the coroner in the Wellington office. On occasion, there may be times when you are called upon to assist on other matters or other coroners outside your region.This is a challenging and interesting role that will allow you to utilise your administrative experience, people and relationship management skills to a high level and be part of the team that provides NewZealanders with a first-class coronial service.

These key responsibilities will includegathering all inquiry information and reports both physical and electronic and be able to present the information to the coroner concisely.case management of large volumes of electronic files (while keeping a physical files)maintaining our electronic database (CMS) is up to date, complete and accurate.liaising and providing information to stakeholders and government agencies, in particular, our interested parties, police and others.contribute to monitoring and reporting on coroner's court activities.ability to arrange and support your coroner to conduct a preliminary hearing or court take an inquest.

Ō pūkenga/Skills and Experience

You will have strong interpersonal skills that will support your work with the coroners, but also be capable of dealing with distraught family members in sensitive circumstances. An ability to communicate with people from diverse backgrounds is essential.You will be expected to provide excellent and highly organised case management support to our coroners. You will need to build and maintain excellent relationships with both internal and external stakeholders.

If you have the following key skills, then we would like to hear from you:

• Work effectively and calmly in stressful situations


• Be able to handle viewing graphic coronial material


• Have excellent written and verbal communication skills


• Highly organised, able to prioritise and multitask


• Exceptional record-keeping skills with accurate typing and data entry


• A good working knowledge of word and excel


• Ability to work both with direction and independently


• Relevant previous experience from any other similar roles

This is a challenging role that will allow you to utilise your empathy, case management experience, people and relationship management skills to a high level and be part of the team that provides New Zealanders with a first-class coronial service.

Mōmātou/About us

At TeTāhūo te Ture - the Ministry of Justice,we'recommitted to strengthening people's trust in the law of Aotearoa, NewZealand.

Joining TeTāhūo te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations,disabilitiesand religions.

Ngāpaingaotēneiwāhi mahi/What'sgreat about working here

We offer you a range of benefitstosupport your wellbeing and help make the Ministrya great placeto be.These include:4.4 weeksholiday leavean online professional development portalaccess to a variety of inclusive and proactive networksSeeourfullrangeofbenefitshere.With a wide range of jobs, youalsoget the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The appointing salary for this role will be between $66,066 and $90,008 and will based on skills and experience.