Coronial Case Manager

Ministry Of Justice; Wellington; On-site; NZD 66,000 - 90,000; Full time

Benefits offered by this job

4.4 weeks holiday leave

Online professional development portal

Inclusive networks

Job summary

Ministry of Justice in Wellington is seeking a Coronial Services Case Manager to coordinate all matters referred to the coroner in the Wellington office. This permanent full-time role is based in Wellington, with occasional support for other coroners as required.

You will rely on strong interpersonal and organisational skills to manage case files, maintain the CMS database, handle sensitive information, and liaise with police and other agencies.

Qualifications

• Strong interpersonal skills for working with coroners and distraught family members.
• Excellent written and verbal communication skills.
• Highly organised with the ability to prioritise and multitask.

Responsibilities

• Coordinate all matters referred to the coroner in the Wellington office.
• Manage large volumes of electronic files and maintain physical files.
• Keep electronic CMS database up to date and accurate.

Skills

Interpersonal skills

Written communication

Verbal communication

Organised

Record-keeping

Word/Excel

Independent work

Tools

Word

Excel

Job description

Job Description

Coronial Services Case Manager – Wellington, Permanent Full Time

Te Haeata/The Opportunity

As a coroner's court case manager, you will ideally be based in Wellington and will work alongside a resident coroner. You will be responsible for co-ordinating all matters referred to the coroner in the Wellington office. On occasion, there may be times when you are called upon to assist on other matters or other coroners outside your region.

This is a challenging and interesting role that will allow you to utilise your administrative experience, people and relationship management skills to a high level and be part of the team that provides New Zealanders with a first-class coronial service.

These key responsibilities will include

• gathering all inquiry information and reports both physical and electronic and be able to present the information to the coroner concisely.
• case management of large volumes of electronic files (while keeping a physical files)
• maintaining our electronic database (CMS) is up to date, complete and accurate.
• liaising and providing information to stakeholders and government agencies, in particular, our interested parties, police and others.
• contribute to monitoring and reporting on coroner's court activities.
• ability to arrange and support your coroner to conduct a preliminary hearing or court take an inquest.

Ō pūkenga/Skills and Experience

You will have strong interpersonal skills that will support your work with the coroners, but also be capable of dealing with distraught family members in sensitive circumstances. An ability to communicate with people from diverse backgrounds is essential.

You will be expected to provide excellent and highly organised case management support to our coroners. You will need to build and maintain excellent relationships with both internal and external stakeholders. If you have the following key skills, then we would like to hear from you:

• Work effectively and calmly in stressful situations
• Be able to handle viewing graphic coronial material
• Have excellent written and verbal communication skills
• Highly organised, able to prioritise and multitask
• Exceptional record-keeping skills with accurate typing and data entry
• A good working knowledge of word and excel
• Ability to work both with direction and independently
• Relevant previous experience from any other similar roles

This is a challenging role that will allow you to utilise your empathy, case management experience, people and relationship management skills to a high level and be part of the team that provides New Zealanders with a first-class coronial service.

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The appointing salary for this role will be between $66,066 and $90,008 and will based on skills and experience.