Donor Engagement & Fundraising Support Specialist

Christchurch City Mission; Canterbury; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Wellbeing allowance

Birthday day off

Job summary

Christchurch City Mission (Te Whare Mīhana Ki Ōtautahi) is seeking a donor relations administrator to manage donor communications, process donations and maintain accurate records. You’ll engage with supporters, support fundraising activities and help communities connect with the Mission’s impact.

This is a full-time, on-site role based in Christchurch. The role emphasizes warm communication, detail orientation and collaboration across teams, with responsibilities spanning donor care, events

Qualifications

• Experience in donor relations and person-to-person fundraising.
• Excellent communication and organisational skills.
• Comfort with handling confidential information.

Responsibilities

• Build genuine connections with donors through warm communication.
• Make thank-you calls and help supporters see the impact of their generosity.
• Process donations, receipts and acknowledgements accurately and promptly.
• Keep donor records current, accurate and confidential.
• Support donor communications, mailings, events and regular giving.
• Help individuals, schools and community groups bring fundraising ideas to life.
• Be the organised, dependable support that keeps the wider team moving.

Skills

Organisational skills

Attention to detail

Phone communication

Microsoft 365

CRM experience

Reliability

Tools

CRM software

Fundraising database

Job description

Christchurch City Mission (Te Whare Mīhana Ki Ōtautahi) is seeking a donor relations administrator to manage donor communications, process donations and maintain accurate records. You’ll engage with supporters, support fundraising activities and help communities connect with the Mission’s impact.

This is a full-time, on-site role based in Christchurch. The role emphasizes warm communication, detail orientation and collaboration across teams, with responsibilities spanning donor care, events