Digital Services Capture Operator L1

A Canon Group Company; Wellington; On-site; NZD 38,000 - 46,000; Full time

Job summary

Canon Business Services ANZ in Wellington is seeking a Digital Services Capture Operator for a fixed-term contract from 1 April to 26 June. You will convert customer data into a digital format, perform data entry, and ensure accuracy and compliance with client requirements and company policies.

Key tasks include sorting and prep work, document receipt, scanning and keying, meeting minimum keystroke speeds, and maintaining knowledge of MAP front-end processes and Canon systems.

Qualifications

• Strong data entry and numeric skills essential.
• Excellent verbal and written communication.
• Knowledge of NZ geography and region names helpful.

Responsibilities

• Sorting and prep work of documents for processing.
• Keying and data entry with accuracy and compliance.
• Complete tasks on time and handle administrative duties as needed.
• Interact professionally with clients and adhere to client requirements.
• Form assessment and evaluation.
• Document receipt, preparation, scanning, and keying.
• Maintain minimum keystroke speeds and attention to detail.
• Keep familiar with client expectations and MAP front-end processes.
• Accurate timesheets and task sheets.
• Understand capture work queues and Canon systems.

Skills

Data entry

Attention to detail

Time management

Administrative skills

Verbal & written communication

Microsoft Office

NZ geography knowledge

Document control

Operational/customer service

Tools

Microsoft Office

Job description

About Us | Mō Mātou
As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We're trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients' key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you'll find a rewarding culture that values you. You'll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group's success

• Lower Hutt work location
• Fixed-term Contract Opportunities starting 27th October 2026 to 26th February 2027
• 40 hrs per week, Monday to Friday, 7:30am to 4:00pm

  About the Role | Mō te Tūranga

  Join our Digital Services team as a Digital Services Capture Operator (data entry and document processing) on a fixed-term contract from 1st April until 26th June, where you'll play a vital role in converting customer data into a digital format while adhering to client requirements and company policies.

  Your responsibilities will include sorting and prep work of documents ready for processing, keying and data entry, completing tasks on time and ensuring the accuracy and compliance of our production processes. You'll also interact professionally with clients and handle administrative duties as needed, along with:

  • Form assessment and evaluation
  • Document receipt, preparation, scanning, and keying
  • Maintaining data entry minimum keying speeds always paying strong attention to detail
  • Keeping familiar with client expectations as outlined in Work instructions
  • Accurate completion of timesheets and task sheets
  • Maintaining knowledge of the front-end process in MAP
  • Understanding of capture work queues and Canon Systems

    About you | Mōu

    To be successful in this role, you'll be a positive team player who takes pride in your accuracy and attention to detail. Strong data entry, computer literacy and numeric skills are essential, along with excellent verbal and written communication skills. You'll be committed to exceeding client expectations and eager to learn and grow in your role.

    Key skills and experience include:

    • Experience in document control
    • Proficiency in data entry keyboard skills (alpha 80%, numeric 20%)
    • Excellent administrative, time management, and organisational skills
    • Knowledge of New Zealand geography and region names
    • Technical proficiency, including familiarity with Microsoft Office packages and data entry
    • Previous experience in an operational and customer service-based environment
    • Minimum keystroke speed of 8,000 key depressions per hour with an error rate of less than 1%
    • Competence with various technology and a willingness to learn new systems

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Aboriginal and Torres Strait Islander peoples, OR including Māori and Pasifika peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities.

Benefits