Despatch Operations Team Lead

Fletcher Building Limited; Auckland; Hybrid; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Z Energy fuel discounts and free Pie &

coffee

Staff buying privileges

KiwiSaver contributions matched up to

Employee Education Fund

Health & Wellbeing initiatives (EAP)

Job summary

PlaceMakers New Lynn is seeking a hands-on Despatch Team Leader to own and oversee daily despatch operations. You will lead a small team, ensuring orders are picked, loaded, and dispatched safely and on time, while coordinating delivery schedules and fleet utilisation.

You will supervise team performance, manage workload priorities, maintain records, and foster strong relationships with customers and internal stakeholders.

Qualifications

• Proven leadership or supervisory experience with the ability to inspire and support a team.
• Experience in despatch, logistics or warehousing.
• Full NZ Class 1 drivers’ licence is Essential.
• Forklift experience with F endorsement is a Must.
• Physically fit and capable of heavy lifting and manual handling.
• Great attention to detail with excellent written and verbal communication skills.

Responsibilities

• Lead, coach and develop the despatch team through on-the-job training and development.
• Oversee daily despatch operations, ensuring orders are picked, loaded and dispatched.
• Manage workload priorities, staffing requirements and planning delivery logistics.
• Coordinate delivery schedules and fleet utilisation.
• Verify orders against documentation and resolve any discrepancies.
• Monitor inventory levels, stock accuracy, cycle counts, and replenishment activities.
• Manage documentation and maintain accurate system records.
• Build strong working relationships with customers and internal stakeholders.
• Maintain a clean, safe, and organised despatch area through general housekeeping.
• Operate a Forklift.

Skills

Leadership

Forklift operation

Attention to detail

Communication

Team development

Tools

Forklift (F endorsement)

Inventory management systems

Job description

PlaceMakers New Lynn is seeking a hands-on Despatch Team Leader to own and oversee daily despatch operations. You will lead a small team, ensuring orders are picked, loaded, and dispatched safely and on time, while coordinating delivery schedules and fleet utilisation.

You will supervise team performance, manage workload priorities, maintain records, and foster strong relationships with customers and internal stakeholders.