Depot Operations Leader - Safe, Efficient Service

Ritchies Transport Holdings; Waitakere Ranges; On-site; NZD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Staff benefits

Safety-first culture

Job summary

Ritchies Transport Holdings is seeking a proactive Depot Supervisor to lead the Swanson depot, keeping operations safe, smooth and efficient. You’ll oversee daily activities, support drivers and cleaners, and ensure services meet high safety and customer service standards.

You thrive in varied environments, excel at people leadership, and are confident making real-time decisions. This role offers a critical leadership position with a rotating roster and opportunities to improve efficiency and

Qualifications

• Strong leadership with ability to motivate and support team.
• Experience managing daily operations, rosters, and incident responses.
• Excellent written and verbal communication skills.
• Great organisational and planning ability with high attention to detail.
• Strong computer and technology skills.

Responsibilities

• Lead and support a team of drivers and cleaners, ensuring they are engaged, safe and delivering great service.
• Manage daily depot operations: bus dispatch, rosters, parking, and on-the-day service adjustments.
• Ensure compliance with health, safety and wellbeing processes—making safety a top priority in all interactions.
• Oversee incident management, ensuring quick response, accurate reporting and a people-first approach.
• Partner with HR, training and workshop teams to support recruitment, onboarding, training and fleet maintenance.
• Build positive relationships with customers, unions and contractors while ensuring service and business KPIs are met.
• Drive improvements in efficiency, compliance, and customer experience.

Skills

Leadership

People management

Operations

Communication

Planning

Tech literacy

Tools

Roster software

Job description

Ritchies Transport Holdings is seeking a proactive Depot Supervisor to lead the Swanson depot, keeping operations safe, smooth and efficient. You’ll oversee daily activities, support drivers and cleaners, and ensure services meet high safety and customer service standards.

You thrive in varied environments, excel at people leadership, and are confident making real-time decisions. This role offers a critical leadership position with a rotating roster and opportunities to improve efficiency and