Depot Operations Leader

Ritchies Transport Holdings Ltd.; Auckland; On-site; NZD 85,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Career progression

EAP

Safe workplace

Job summary

Ritchies Transport Holdings Ltd. in Auckland seeks a Depot Supervisor to lead operations at the Albany Depot.

You will oversee rostering, dispatch, service delivery and daily challenges while supporting drivers and depot teams to deliver safe, reliable transport services. You will thrive in a fast-paced environment, communicate effectively, and motivate teams to achieve strong outcomes with a hands-on leadership approach.

Qualifications

• Strong leadership skills with the ability to coach, motivate and support teams.
• Confidence managing daily operations, competing priorities and real-time challenges.
• Excellent communication skills with the ability to build positive working relationships.
• Strong planning, organisational and problem-solving abilities.
• High attention to detail and commitment to compliance and operational standards.
• Confidence using technology and operational systems.
• The ability to adapt and make decisions in a fast-paced environment.

Responsibilities

• Lead, support and develop a team of up to 45 drivers and cleaners.
• Oversee day-to-day depot operations including dispatch, rostering, and service delivery.
• Manage operational challenges and make real-time decisions to maintain service performance.
• Champion a strong Health & Safety culture, ensuring compliance and safe work practices.
• Support incident management, investigations, and reporting with a calm and people-focused approach.
• Work closely with HR, Training, Recruitment and Workshop teams regarding staffing, onboarding and fleet requirements.
• Build and maintain strong relationships with employees, customers, unions and stakeholders.
• Monitor performance and identify opportunities to improve efficiency, service delivery and customer experience.
• Help create a positive team culture where people feel supported and empowered to succeed.

Skills

Leadership

Operations management

Communication

Planning & organization

Attention to detail

Technology & systems

Decision making

Tools

Operational systems

Job description

Ritchies Transport Holdings Ltd. in Auckland seeks a Depot Supervisor to lead operations at the Albany Depot.

You will oversee rostering, dispatch, service delivery and daily challenges while supporting drivers and depot teams to deliver safe, reliable transport services. You will thrive in a fast-paced environment, communicate effectively, and motivate teams to achieve strong outcomes with a hands-on leadership approach.