Dental Receptionist & Admin Lead - 4 Days/Week

Hamilton East Dentists Ltd; Hamilton; On-site; NZD 50,000 - 70,000; Full time

Job summary

Hamilton East Dentists Ltd – Hamilton East, North Island. Hamilton East Dental Centre is seeking an experienced, organised and people-focused Receptionist/Admin to lead our busy and well-established dental practice.

This is a hands-on role suited to someone who enjoys supporting a clinical team, improving systems and creating an excellent experience for both patients and staff. This position is available now.

Qualifications

• Experience in healthcare leadership or supervisory roles in a dental or medical setting.
• Strong communication and conflict-resolution abilities.
• Professional, patient-focused, and well-organised with attention to detail.
• Proven ability to support clinical teams and improve administrative systems.

Responsibilities

• Answering phones, booking patients, answering emails, processing payments
• Monitor appointment books, recalls, cancellations and chair utilisation
• Prepare and reconcile monthly invoices
• Maintain practice policies, records and compliance systems
• Manage stock levels and ordering
• Help improve practice efficiency, productivity and profitability

Skills

Leadership and team-management

Excellent communication

Conflict-resolution abilities

Patient-focused approach

Organisational skills

Computer, administrative and financial

Tools

Dental practice software

Job description

Hamilton East Dentists Ltd – Hamilton East, North Island. Hamilton East Dental Centre is seeking an experienced, organised and people-focused Receptionist/Admin to lead our busy and well-established dental practice.

This is a hands-on role suited to someone who enjoys supporting a clinical team, improving systems and creating an excellent experience for both patients and staff. This position is available now.