Dental Receptionist / Admin

Hamilton East Dentists Ltd; Hamilton; On-site; NZD 50,000 - 70,000; Full time

Job summary

Hamilton East Dentists Ltd – Hamilton East, North Island. Hamilton East Dental Centre is seeking an experienced, organised and people-focused Receptionist/Admin to lead our busy and well-established dental practice.

This is a hands-on role suited to someone who enjoys supporting a clinical team, improving systems and creating an excellent experience for both patients and staff. This position is available now.

Qualifications

• Experience in healthcare leadership or supervisory roles in a dental or medical setting.
• Strong communication and conflict-resolution abilities.
• Professional, patient-focused, and well-organised with attention to detail.
• Proven ability to support clinical teams and improve administrative systems.

Responsibilities

• Answering phones, booking patients, answering emails, processing payments
• Monitor appointment books, recalls, cancellations and chair utilisation
• Prepare and reconcile monthly invoices
• Maintain practice policies, records and compliance systems
• Manage stock levels and ordering
• Help improve practice efficiency, productivity and profitability

Skills

Leadership and team-management

Excellent communication

Conflict-resolution abilities

Patient-focused approach

Organisational skills

Computer, administrative and financial

Tools

Dental practice software

Job description

Hamilton East Dentists Ltd – Hamilton East, North Island

Hamilton East Dental Centre is seeking an experienced, organised and people-focused Receptionist/Admin to lead our busy and well-established dental practice. This is a hands-on role suited to someone who enjoys supporting a clinical team, improving systems and creating an excellent experience for both patients and staff.

This position is available now.

Key responsibilities

• Answering phones, booking patients, answering emails, processing payments
• Monitor appointment books, recalls, cancellations and chair utilisation
• Prepare and reconcile monthly invoices
• Maintain practice policies, records and compliance systems
• Manage stock levels and ordering
• Help improve practice efficiency, productivity and profitability

About you

• Previous experience as a Dental Receptionist, Dental Assistant, Dental Practice Manager, Clinical Manager or similar healthcare leadership role
• Leadership and team-management skills
• Excellent communication and conflict-resolution abilities
• A warm, professional and patient-focused approach
• Strong organisational skills and attention to detail
• Good computer, administrative and financial skills
• Knowledge of dental practice software would be advantageous
• A full-time, long-term leadership position (4 days/week minimum & no weekends)
• Competitive remuneration based on experience
• Active support from an experienced Operations Manager and practice owners
• A friendly and professional clinical team
• Opportunities for training and career development
• The stability and resources of an established multi-practice dental group
• The opportunity to make a meaningful contribution to the growth and success of the practice