Data & Operations Analyst — Quality & Insights

Downer; Auckland; On-site; NZD 85,000 - 120,000; Full time

Job summary

Downer is seeking a detail-focused Data Operations Analyst for our Auckland team. You will support operational performance, quality assurance and data integrity across the contract, analysing performance data, identifying trends and contributing to continuous improvement initiatives.

You will monitor RAMM data quality, collate monthly/quarterly reports and present insights to stakeholders. The role emphasizes accuracy, collaboration and delivering measurable quality and performance outcomes.

Qualifications

• Experience analysing data and translating information into actionable insights.
• Understanding of quality assurance processes and operational reporting.
• Excellent communication and stakeholder engagement skills.
• Strong computer and systems skills.
• Ability to identify issues, investigate root causes and recommend solutions.

Responsibilities

• Monitor and maintain RAMM data quality and integrity.
• Analyse operational data and provide meaningful insights to support decision making.
• Collate monthly and quarterly performance reporting and investigate variances against targets.
• Complete quality audits on active and completed works.
• Review inspection data and ensure records accurately support completed works and claims.
• Support the development and maintenance of KPI and performance frameworks.
• Maintain quality assurance systems, processes and documentation.
• Monitor As Built drawings and infrastructure data records.
• Prepare and present quality and performance reports to stakeholders.
• Assist with contract administration, documentation and supply chain performance reviews.

Skills

Data analysis

Data quality

Stakeholder engagement

Quality assurance

Data systems

Attention to detail

Communication skills

Education

Engineering/Business/Analytics degree

Tools

RAMM

Job description

Downer is seeking a detail-focused Data Operations Analyst for our Auckland team. You will support operational performance, quality assurance and data integrity across the contract, analysing performance data, identifying trends and contributing to continuous improvement initiatives.

You will monitor RAMM data quality, collate monthly/quarterly reports and present insights to stakeholders. The role emphasizes accuracy, collaboration and delivering measurable quality and performance outcomes.