Data & Operations Analyst at Downer Group

Downer Group; Auckland; On-site; NZD 70,000 - 110,000; Full time

Job summary

Downer Group in Auckland City, NZ is seeking a detail-focused Data & Operations Analyst to join the team on a full-time, on-site basis. You will support operational performance, data integrity and quality assurance across contracts, working with leaders and stakeholders to analyse data, identify trends and drive improvements.

The role emphasizes data quality, KPI development and reporting, with opportunities to influence performance and safety compliance across infrastructure projects.

Qualifications

• Experience analysing data and translating information into actionable insights.
• Strong attention to detail and a commitment to data accuracy.
• Understanding of quality assurance processes and operational reporting.
• Excellent communication and stakeholder engagement skills.
• Strong computer and systems skills.

Responsibilities

• Monitor and maintain RAMM data quality and integrity.
• Analyse operational data and provide meaningful insights to support decision making.
• Collate monthly and quarterly performance reporting and investigate variances against targets.
• Complete quality audits on active and completed works.
• Review inspection data and ensure records accurately support completed works and claims.
• Support the development and maintenance of KPI and performance frameworks.
• Maintain quality assurance systems, processes and documentation.
• Monitor As Built drawings and infrastructure data records.
• Prepare and present quality and performance reports to stakeholders.
• Assist with contract administration, documentation and supply chain performance reviews.

Skills

Data analysis

Attention to detail

Quality assurance

Stakeholder engagement

Data systems

Root cause analysis

Cross-team collaboration

Safety compliance

Education

Engineering degree

Business degree

Analytics degree

Tools

RAMM

Job description

Apply for Data & Operations Analyst at Downer Group in Auckland City, N, NZ. This Full time on site position offers great opportunities for career growth.

The opportunity

We are seeking a detail focused and analytical Data Operations Analyst to join our Auckland team. Reporting to the Operations and Delivery Manager, you will play a key role in supporting operational performance, quality assurance and data integrity across the contract. You will work closely with operational leaders and stakeholders to analyse performance data, identify trends and variances, maintain quality systems and contribute to continuous improvement initiatives.

• Monitor and maintain RAMM data quality and integrity.
• Analyse operational data and provide meaningful insights to support decision making.
• Collate monthly and quarterly performance reporting and investigate variances against targets.
• Complete quality audits on active and completed works.
• Review inspection data and ensure records accurately support completed works and claims.
• Support the development and maintenance of KPI and performance frameworks.
• Maintain quality assurance systems, processes and documentation.
• Monitor As Built drawings and infrastructure data records.
• Prepare and present quality and performance reports to stakeholders.
• Assist with contract administration, documentation and supply chain performance reviews.

What we're looking for

• Experience analysing data and translating information into actionable insights.
• Strong attention to detail and a commitment to data accuracy.
• Understanding of quality assurance processes and operational reporting.
• Excellent communication and stakeholder engagement skills.
• Strong computer and systems skills.
• Ability to identify issues, investigate root causes and recommend solutions.
• Demonstrated ability to build positive working relationships across diverse teams.
• A strong commitment to safety, quality and compliance.
• Tertiary qualifications in Engineering, Business, Analytics or a related discipline are desirable, although equivalent experience will be highly regarded.

What we offer

• A supportive and collaborative team environment
• Exposure to a high-profile infrastructure contract
• Ongoing learning and development opportunities
• Career progression within a leading infrastructure services organisation
• A workplace focused on safety, inclusion and continuous improvement
• The opportunity to make a measurable impact through quality and performance outcomes

About Energy & Utilities

Downer is a leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight, we work closely with our customers to design, build and sustain assets, infrastructure and facilities. Our Energy and Utilities business provides essential services and solutions that support communities and critical infrastructure. Our teams work collaboratively to deliver safe, reliable and sustainable outcomes for our customers. Downer is committed to creating an inclusive workplace where people are respected, supported and able to contribute.

We welcome applications from people with diverse backgrounds, experiences and perspectives.