Customer Services & Operations Attendant (Part-Time)

New Zealand Avis Rent A Car Limited; Blenheim; On-site; NZD 30,000 - 36,000; Part time

Benefits offered by this job

Competitive pay

Uniform provided

Wellbeing benefits

Employee discounts

Full training

Job summary

New Zealand Avis Rent A Car Limited is seeking a Rental Operations Agent for a part-time, 20-hours per week role at Blenheim Airport. The position covers counter and back-of-house duties, including rentals, bookings, vehicle inspections, driving and vehicle cleaning.

Evening shifts ensure coverage seven days a week, with full training provided to support your goals. You will join a supportive team and enjoy employee discounts, uniform, and wellbeing benefits as part of our Avis Budget Group

Qualifications

• Previous experience within retail, hospitality, customer service or similar roles.

Responsibilities

• Interact with customers at the counter and promote products and services.
• Process rental transactions, contracts and bookings.
• Inspect vehicles for damages and maintenance issues.
• Drive, park and clean vehicles to ensure readiness for customers.

Skills

Customer service

Communication skills

Retail experience

Job description

Best of both world where you are not just sitting behind a desk all day! Based at Blenheim Airport, we have a Part-Time, 20-hours per week position available for someone who has exceptional customer service skills and isn't afraid of hard work. 20-hours per week position available Supportive, friendly, and caring culture Blenheim Airport based (1 Tancred Crescent) We operate 7 days a week, and are looking for someone to cover our evening shift: Monday 15.00 - 20.30 Thursday15.00 - 20.30 Friday 15.00 - 20.30 Saturday 12.30 - 18.00

About the Role

As what we call a Rental Operations Agent you will be involved in all aspects of our business! This varied role covers both our front and back of house operations. On the counter you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings. On the other hand, you will be inspecting vehicles for damages and maintenance issues, driving, and parking our cars as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers.

What’s on offer

• Competitive hourly rate, plus increase your earnings with our sales incentive scheme.
• Uniform and parking provided.
• Wellbeing programme incl. life insurance, discounted health insurance and superannuation options
• Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.
• Full training provided to help you achieve your goals & reach your potential.

What we are looking for

• Full, clean, valid class 1 driver’s licence is essential for this role.
• Previous experience within retail, hospitality, customer service or similar roles.
• Ability to work in a fast-paced environment while delivery exceptional customer service.
• Comfortable learning and using various computer systems to accurately input rental information (training will be provided).
• Ability to follow procedures and adhere to company guidelines and standards.

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands -Avis, Budget, Zipcar, and Apex- we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward. Blenheim Marlborough New Zealand A vehicle rental provider of choice for travelers around the world, Avis Budget Group is powered by our people, our partners, and technology. We operate some of the most recognized brands in the industry through Avis, Budget, and Zipcar, along with local brands such as Payless, France Cars, Apex, and Maggiore.